OurCoop in the United Kingdom (Lichfield) is seeking an IT Helpdesk Analyst to provide technical support to internal customers across Retail, Funeral and Support Centre functions. You will resolve incidents, manage tickets, and coordinate escalations with IT teams to minimise business impact from outages.
The role blends office and home working in line with our flexible approach. We value clear communication and a proactive, workload‑aware approach to ticket handling.
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Hybrid IT Helpdesk Analyst: Incident & User Support in Lichfield employer: Central England Coop
At OurCoop, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture at our Coffin Factory in Nottinghamshire. With a strong focus on employee growth, we provide personalised learning and development opportunities, alongside competitive salaries and a range of benefits including discounts, health checks, and paid volunteering days. Join our dedicated team where your contributions are recognised and valued, and be part of a community-driven organisation that truly cares about its colleagues and their wellbeing.
