Hybrid IT Helpdesk Analyst - End-User Support & Outages in Lichfield

Hybrid IT Helpdesk Analyst - End-User Support & Outages in Lichfield

Lichfield Full-Time On-site
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Central England Coop is seeking an IT Helpdesk Analyst to support internal customers across multiple functions, delivering timely incident resolution and ticket management. The role includes coordinating with IT teams and acting as the point of contact during major outages, while promoting effective communication and end-user friendly explanations.

The position supports a mixed office and home-based working pattern, reflecting the organisation’s flexible office culture.

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Hybrid IT Helpdesk Analyst - End-User Support & Outages in Lichfield employer: Central England Coop

At OurCoop, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture at our Coffin Factory in Nottinghamshire. With a strong focus on employee growth, we provide personalised learning and development opportunities, alongside competitive salaries and a range of benefits including discounts, health checks, and paid volunteering days. Join our dedicated team where your contributions are recognised and valued, and be part of a community-driven organisation that truly cares about its colleagues and their wellbeing.

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Contact Details:

Central England Coop Recruitment Team