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- Tasks: Join a dynamic team to deliver excellent customer service and support daily store operations.
- Company: Central Co-op is a member-owned society focused on community impact and sustainability.
- Benefits: Enjoy discounts, holiday buy options, paid volunteering, and a supportive work environment.
- Why this job: Make a difference in your community while gaining valuable skills and experience.
- Qualifications: No prior experience needed; just bring a friendly attitude and willingness to learn.
- Other info: Flexible shifts available, including evenings and weekends, to fit your schedule.
The predicted salary is between 24000 - 33600 £ per year.
What will you be doing?
If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities interests you, then read on.
We’re looking for enthusiastic and forward-thinking people who want to make a difference by being there when our communities and customers need us most. As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and energetic environment. You’ll support the day-to-day running of the store: working on checkouts, the shop floor, housekeeping, date code checking, temperature checks, administration or even the in-store bakery. You will promote the benefits of membership to customers, encouraging people to join and have a say in how our Society is run.
Each day offers new experiences and opportunities to impact and improve the lives of those around you.
How will I know if I am right for this role?
Petrol Filling Station
What is in it for me?
In addition to our competitive salaries, our colleagues also benefit from:
- Fantastic colleague discount- including a discount of up to 20% on our products.
- Retail discounts- our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
- Holiday buy- colleagues can buy up to a week extra of annual leave each year
- Colleague recognition- we celebrate our colleague’s achievements both personally and professionally
- Enhanced family friendly policies- to help you feel fully supported during any significant life events.
- Colleague Dividend- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
- Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
- Give as you earn- helping you support charities which mean something to you.
- Healthcare Cashplan- your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
- Company Pension- you can access a company pension scheme with us as well as access to Pension wellbeing information.
- Life Assurance- after an initial qualifying period, you’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
- Personalised learning and development- with easy access to a wide range of training programmes
- We’ve got you – our new colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
- iTrent Financial Wellbeing (Wagestream)- offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly in a way that suits you.
- Workflex- all of our flexible working options in one place, including our 4 day working week / 9 day fortnight and hybrid working options.
To find out more about all of these plus many more reasons to join us at Central Co-op, please visit Rewards and benefits – Central Coop (careers.coop)
Everyone is welcome here We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process
Who are we?
We’re Central Co-op, a Member-owned and Member-led co-operative Society.
And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.
You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow. To find out more about working for us, visit our website www.careers.coop
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Customer Services Assistant - Petrol Filling Station employer: Central England Coop
Contact Detail:
Central England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant - Petrol Filling Station
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your passion for helping others shine through. This role is all about making a difference in the community, so express how you can contribute to that spirit.
✨Tip Number 2
Familiarise yourself with the products and services offered at the petrol filling station. Knowing what’s available will not only help you answer customer queries but also demonstrate your commitment to the role. It shows that you're proactive and genuinely interested in the position.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability on evenings and weekends, highlighting your willingness to adapt your schedule can set you apart from other candidates. It shows that you’re ready to meet the needs of the business.
✨Tip Number 4
Engage with the community before your application. Attend local events or visit the petrol filling station to get a feel for the environment and the customers. This will give you valuable insights to share during your interview, showcasing your commitment to being part of the team.
We think you need these skills to ace Customer Services Assistant - Petrol Filling Station
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Customer Services Assistant. Emphasise your ability to work in a team, provide excellent customer service, and adapt to a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Central England Co-operative and how you can contribute to their mission of serving the community.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and adaptability. These are crucial for a role that involves interacting with customers and working alongside a diverse team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Central England Coop
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Share examples of how you enjoy helping others and contributing to a positive community spirit, as this aligns with the company's values.
✨Demonstrate Flexibility
Highlight your availability for various shifts, including evenings and weekends. This shows that you're adaptable and willing to meet the needs of the business, which is crucial for a role in a fast-paced environment.
✨Emphasise Teamwork Skills
Discuss your ability to work well within a team. Provide examples of past experiences where you collaborated with others to achieve a common goal, as teamwork is essential in a multi-skilled setting like a petrol filling station.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This demonstrates your interest in the role and the company, and it gives you a chance to learn more about their culture and expectations.
