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- Tasks: Join a dynamic team delivering excellent service in various roles at our petrol filling station.
- Company: Central England Co-operative is dedicated to serving communities with passion and commitment.
- Benefits: Enjoy discounts, flexible working options, training opportunities, and paid volunteering days.
- Why this job: Make a real impact in your community while developing valuable skills in a supportive environment.
- Qualifications: No prior experience needed; just bring a friendly attitude and willingness to learn.
- Other info: Flexible shifts available, including evenings and weekends, to fit your schedule.
What will you be doing? If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members, and communities interests you, then read on. We’re looking for enthusiastic and forward-thinking people who want to make a difference by being there when our communities and customers need us most. As part of a multi-skilled team, you will cover different tasks in a fast-paced environment, including working on checkouts, the shop floor, housekeeping, date code checking, temperature checks, administration, or the in-store bakery. You will promote the benefits of membership to customers, encouraging them to join and participate in how our Society is run. Every day offers new experiences and opportunities to impact and improve the lives of those around you.
How will I know if I am right for this role? At Central England Co-operative, everyone’s welcome. If you have flexibility in your working hours, including evenings and weekends, our stores can offer a variety of shifts. You’ll work alongside a passionate in-store team dedicated to delivering exceptional service daily. Prior experience is not necessary; you just need to take pride in your appearance and actions, be willing to learn, and strive to do your best. A warm, friendly character who enjoys talking and listening to customers will thrive here. You’ll actively contribute to the community spirit of the store and become a valued member of the Society. We can help you build skills to achieve your goals. With training, coaching, and guidance, opportunities for progression are in your hands.
What is in it for me? Alongside competitive salaries, colleagues benefit from:
- Up to 20% discount on our products
- Access to exclusive retail discounts, savings on days out, and holiday discounts
- Option to buy up to an extra week of annual leave
- Recognition of achievements both personally and professionally
- Family-friendly policies to support significant life events
- Profit sharing through Colleague Dividend
- Paid volunteering days
- Charity support via Give as You Earn
- Healthcare Cashplan for medical expenses
- Company pension scheme
- Life Assurance after qualifying period
- Access to training and development programs
- Wellbeing resources through our campaign
- Financial wellbeing tools via iTrent Wagestream
- Flexible working options, including 4-day weeks, 9-day fortnights, and hybrid working
Everyone is welcome. We’re happy to make reasonable adjustments to support all candidates through the recruitment process. Please specify any needs in the application form.
Customer Services Assistant - Petrol Filling Station employer: Central England Coop
Contact Detail:
Central England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant - Petrol Filling Station
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've positively impacted customers in previous roles or situations, even if they are informal. This will demonstrate your passion and suitability for the role.
✨Tip Number 2
Familiarise yourself with the Central England Co-operative's values and community initiatives. Being able to discuss how you align with their mission and how you can contribute to their community spirit will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, showing that you are open to various schedules will make you a more attractive candidate.
✨Tip Number 4
Highlight your willingness to learn and adapt. Since prior experience isn't necessary, emphasising your eagerness to develop new skills and take on different tasks will resonate well with the hiring team.
We think you need these skills to ace Customer Services Assistant - Petrol Filling Station
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Customer Services Assistant. Emphasise your ability to work in a team, provide excellent customer service, and adapt to various tasks in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Central England Co-operative and how your values align with their commitment to community service.
Highlight Flexibility: Since the role requires flexibility in working hours, be sure to mention your availability for evenings and weekends. This shows your willingness to meet the needs of the business and your commitment to being a team player.
Showcase Your Personality: In your application, let your warm and friendly character shine through. Use examples that demonstrate your communication skills and ability to connect with customers, as this is crucial for thriving in this role.
How to prepare for a job interview at Central England Coop
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Share examples of how you enjoy helping others and contributing to a positive community atmosphere.
✨Demonstrate Flexibility
Highlight your willingness to work various shifts, including evenings and weekends. This shows that you're adaptable and ready to meet the needs of the business.
✨Emphasise Teamwork
Discuss your ability to work well in a team environment. Provide examples of past experiences where you collaborated with others to achieve a common goal, as this role involves being part of a multi-skilled team.
✨Prepare for Scenario Questions
Be ready to answer scenario-based questions that assess your problem-solving skills and customer interaction abilities. Think about how you would handle difficult customers or unexpected situations in a fast-paced environment.
