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- Tasks: Join a dynamic team, supporting daily store operations and engaging with customers.
- Company: Central Co-op is a member-owned society focused on community impact and sustainability.
- Benefits: Enjoy discounts, flexible working options, and paid volunteering days.
- Other info: Night shifts available with additional pay; flexible hours to fit your schedule.
- Why this job: Make a difference in your community while gaining valuable skills and experience.
- Qualifications: No prior experience needed; just bring enthusiasm and a willingness to learn.
Overview
What will you be doing?
If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities interests you, then read on.
We’re looking for enthusiastic and forward-thinking people who want to make a difference by being there when our communities and customers need us most.
As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and energetic environment. Y
You’ll support the day-to-day running of the store, including:
- Working on checkouts
- The shop floor
- Housekeeping
- Date code checking
- Temperature checks
- Administration
- Or even the in-store bakery
You will promote the benefits of membership to customers, encouraging people to join and have a say in how our Society is run.
Each day offers new experiences and opportunities to impact and improve the lives of those around you.
This role involves working a night shift operating between the hours of 10pm and 6am. An additional premium payment will be made for work performed between these hours.
What is in it for me?
At Central Co-op, everyone’s welcome.
If you have flexibility in your working hours (including availability on evenings and weekends) our stores can offer you a wide variety of shifts. You’ll have a chance to work alongside the whole in-store team, passionate about delivering exceptional service every day, making sure we are there when our customers need us.
You don’t need prior experience, you just need to show pride in your appearance and actions, be willing to learn, and have a desire to do and be your best. A warm and friendly character, you will love talking and listening to our customers, you’ll actively play a part in the community spirit of the store and become a valued member of the Society.
We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals. With the training, coaching and guidance offered to you, opportunity to progress is in your hands.
Petrol Filling Station / 24 hour operation
Some activities within our store operation have legal limits set on the age for which you can carry them out. For this reason, we may have to be more selective for some roles. There are also legal restrictions on young person\’s working hours that may impact our decision-making during the selection process, based on business needs. More information can be found here: www.gov.uk/child-employment
Why join us
What is in it for me?
In addition to our competitive salaries, our colleagues also benefit from:
- Fantastic colleague discount- including a discount of up to 20% on our products
- Retail discounts- access to hundreds of exclusive retail discounts, savings on days out and holiday discounts
- Holiday buy- colleagues can buy up to a week extra of annual leave each year
- Colleague recognition- we celebrate colleagues’ achievements both personally and professionally
- Enhanced family friendly policies- to help you feel fully supported during any significant life events
- Colleague Dividend- we pay a share of our profits to eligible colleagues as a thank you for their contribution to our success
- Paid time for volunteering- three days per year fully paid by us
- Give as you earn- helping you support charities which mean something to you
- Healthcare Cashplan- a plan to help pay towards a range of healthcare expenses
- Company Pension- access to a company pension scheme
- Life Assurance- after an initial qualifying period, free life assurance cover
- Personalised learning and development- easy access to training programmes
- Wellbeing campaign and resources
- iTrent Financial Wellbeing (Wagestream)- tools to manage finances and flexible pay options
- Workflex- flexible working options including a 4 day week / 9 day fortnight and hybrid options
To find out more about all of these plus many more reasons to join us at Central Co-op, please visit the Rewards and benefits – Central Coop (careers.coop) page. Everyone is welcome here. We’re happy to make reasonable adjustments so that all candidates can show us how they’ll perform their role. Please use the application form to indicate any reasonable adjustments you need, and we’ll support you through the recruitment process.
Who are we?
We’re Central Co-op, a Member-owned and Member-led co-operative Society. And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business. You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow. To find out more about working for us, visit our website
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Customer Services Assistant - Petrol Filling Station / 24hour operation employer: Central England Coop
Contact Detail:
Central England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant - Petrol Filling Station / 24hour operation
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the team. Whether it's in a casual conversation or during an interview, expressing your passion for helping others can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the specific tasks mentioned in the job description, such as working on checkouts and housekeeping. Being able to discuss how you would handle these responsibilities can demonstrate your readiness for the role.
✨Tip Number 3
Highlight your flexibility regarding working hours, especially since this role involves night shifts. Make it clear that you are open to various shift patterns, which is crucial for a 24-hour operation like this.
✨Tip Number 4
Emphasise your willingness to learn and grow within the company. Mentioning your eagerness to take advantage of the training and development opportunities offered can show that you are committed to contributing positively to the team.
We think you need these skills to ace Customer Services Assistant - Petrol Filling Station / 24hour operation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Customer Services Assistant. Emphasise any customer service experience, teamwork, and flexibility in working hours.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to learn and your passion for providing excellent service to customers and the community.
Showcase Your Personality: Since this role requires a warm and friendly character, let your personality shine through in your application. Use a conversational tone and express your eagerness to engage with customers and contribute to the store's community spirit.
Highlight Flexibility: Clearly state your availability for evening and weekend shifts, as well as your willingness to work night shifts. This will demonstrate your commitment to meeting the needs of the business and your potential fit for the role.
How to prepare for a job interview at Central England Coop
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Share examples of how you enjoy helping others and contributing to a positive community spirit, as this aligns with the company's values.
✨Demonstrate Flexibility
Highlight your availability for various shifts, especially night shifts, as this role requires flexibility. Mention any previous experiences where you adapted to changing schedules or tasks.
✨Emphasise Teamwork Skills
Since the role involves working in a multi-skilled team, be prepared to discuss your ability to collaborate effectively with others. Share specific instances where you contributed to a team goal or supported colleagues.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific situations, such as dealing with a difficult customer or managing multiple tasks at once. Practising these scenarios can help you respond confidently during the interview.