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- Tasks: Join a dynamic team, supporting daily store operations and engaging with customers.
- Company: Central Co-op is a member-owned society focused on community and sustainability.
- Benefits: Enjoy discounts, flexible working options, and paid volunteering days.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: No experience needed; just bring enthusiasm and a willingness to learn.
- Other info: We welcome everyone and support reasonable adjustments during the recruitment process.
What will you be doing?
If you\’re interested in being part of a passionate, motivated team, committed to providing excellent service to our customers, members, and communities, keep reading!
We’re looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most.
As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active setting. You’ll support the daily running of the store, working on:
- Checkouts,
- The shop floor,
- Housekeeping,
- Date code checking,
- Temperature checks,
- Administration
- The in-store bakery.
You will promote the benefits of membership to customers, encouraging people to join and have a say in how we are run.
Each day offers new experiences and opportunities to impact and improve the lives of those around you.
In-store Bakery
How will I know if I am right for this role?
What is in it for me?
In addition to our competitive salaries, our colleagues also benefit from:
- Fantastic colleague discount- including a discount of up to 20% on our products.
- Retail discounts- our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
- Holiday buy- colleagues can buy up to a week extra of annual leave each year
- Colleague recognition- we celebrate our colleague’s achievements both personally and professionally
- Enhanced family friendly policies- to help you feel fully supported during any significant life events.
- Colleague Dividend- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
- Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
- Give as you earn- helping you support charities which mean something to you.
- Healthcare Cashplan- your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
- Company Pension- you can access a company pension scheme with us as well as access to Pension wellbeing information.
- Life Assurance- after an initial qualifying period, you’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
- Personalised learning and development- with easy access to a wide range of training programmes
- We’ve got you – our new colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
- iTrent Financial Wellbeing (Wagestream)- offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly in a way that suits you.
- Workflex- all of our flexible working options in one place, including our 4 day working week / 9 day fortnight and hybrid working options.
To find out more about all of these plus many more reasons to join us at Central Co-op, please visit Rewards and benefits – Central Coop (careers.coop)
Everyone is welcome here We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process
Who are we?
We’re Central Co-op, a Member-owned and Member-led co-operative Society.
And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.
You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow. To find out more about working for us, visit our website www.careers.coop
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Customer Services Assistant - Instore Bakery employer: Central England Coop
Contact Detail:
Central England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant - Instore Bakery
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, expressing your passion for helping others can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with our values and community initiatives. Being able to discuss how you align with our mission and how you can contribute to the community spirit will demonstrate your commitment to the role.
✨Tip Number 3
Be prepared to showcase your flexibility in working hours. Since we value availability on evenings and weekends, highlighting your willingness to adapt your schedule can make a positive impression.
✨Tip Number 4
Engage with our current team members if possible. Networking with those already in the company can provide insights into the role and help you understand what it takes to succeed as a Customer Services Assistant.
We think you need these skills to ace Customer Services Assistant - Instore Bakery
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Services Assistant position. Tailor your application to highlight how your experiences align with these requirements.
Show Enthusiasm: Express your passion for customer service and community involvement in your application. Use specific examples from your past experiences that demonstrate your commitment to providing excellent service.
Highlight Flexibility: Mention your availability for various shifts, including evenings and weekends. This shows that you are adaptable and willing to meet the needs of the store's operations.
Personalise Your Application: Make sure to personalise your CV and cover letter. Address the specific values and mission of Central Co-op, and explain why you want to be part of their team and contribute to the community.
How to prepare for a job interview at Central England Coop
✨Show Your Enthusiasm
Make sure to express your passion for customer service and community involvement during the interview. Share specific examples of how you've positively impacted customers or contributed to a team in the past.
✨Demonstrate Flexibility
Highlight your availability for various shifts, including evenings and weekends. This shows that you're adaptable and willing to meet the needs of the store, which is crucial for a role in a fast-paced environment.
✨Emphasise Teamwork
Discuss your ability to work well within a team. Provide examples of how you've collaborated with others to achieve common goals, as this role involves being part of a multi-skilled team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This demonstrates your interest in the role and the company, and it gives you a chance to learn more about the team and culture.
