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- Tasks: Join a passionate team providing excellent service in a fast-paced bakery environment.
- Company: Central Co-op, a member-owned society focused on community impact.
- Benefits: Enjoy discounts, flexible hours, and opportunities for personal development.
- Why this job: Make a difference in your community while gaining valuable skills.
- Qualifications: No prior experience needed, just a friendly attitude and willingness to learn.
- Other info: Flexible shifts available, including evenings and weekends.
What will you be doing?
If you’re interested in being part of a passionate, motivated team, committed to providing excellent service to our customers, members, and communities, keep reading!
We’re looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most.
As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active setting. You’ll support the daily running of the store, working on:
- Checkouts
- The shop floor
- Housekeeping
- Date code checking
- Temperature checks
- Administration
- The in-store bakery
You will promote the benefits of membership to customers, encouraging people to join and have a say in how we are run.
Each day offers new experiences and opportunities to impact and improve the lives of those around you.
In-store Bakery
Some activities within our store operation have legal limits set on the age for which you can carry them out. For this reason, we may have to be more selective for some roles. There are also legal restrictions on young person’s working hours that may impact our decision-making during the selection process, based on business needs. More information can be found here: www.gov.uk/child-employment
How will I know if I am right for this role?
At Central Co‑op, everyone’s welcome.
If you have flexibility in your working hours (including availability on evenings and weekends) our stores can offer you a wide variety of shifts.
You’ll have a chance to work alongside the whole in‑store team, passionate about delivering exceptional service every day, making sure we are there when our customers need us.
You don’t need any prior experience, you just need to show pride in your appearance and actions, be willing to learn, and have a desire to do and be your best.
A warm and friendly character, you will love talking and listening to our customers, you’ll actively play a part in the community spirit of the store and become a valued member of the Society.
We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals. With the training, coaching and guidance offered to you, opportunity to progress is in your hands.
What is in it for me?
In addition to our competitive salaries, our colleagues also benefit from:
- Fantastic colleague discount – including a discount of up to 20% on our products.
- Retail discounts – our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
- Holiday buy – colleagues can buy up to a week extra of annual leave each year.
- Colleague recognition – we celebrate our colleague’s achievements both personally and professionally.
- Enhanced family friendly policies – to help you feel fully supported during any significant life events.
- Colleague Dividend – We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
- Paid time for volunteering – we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
- Give as you earn – helping you support charities which mean something to you.
- Health Care Cashplan – your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
- Company Pension – you can access a company pension scheme with us as well as access to Pension wellbeing information.
- Life Assurance – after an initial qualifying period, you’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
- Personalised learning and development – with easy access to a wide range of training programmes.
- We’ve got you – our new colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
- iTrent Financial Wellbeing (Wagestream) – offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly in a way that suits you.
- Workflex – all of our flexible working options in one place, including our 4 day working week / 9 day fortnight and hybrid working options.
To find out more about all of these plus many more reasons to join us at Central Co‑op, please visit Rewards and benefits – Central Coop (careers.coop)
Everyone is welcome here. We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process.
Who are we?
We’re Central Co‑op, a Member‑owned and Member‑led co‑operative Society.
And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.
You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow. To find out more about working for us, visit our website www.careers.coop
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Customer Services Assistant - Instore Bakery employer: Central England Coop
Contact Detail:
Central England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant - Instore Bakery
✨Tip Number 1
Get to know the company! Before your interview, check out Central Co-op's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your interview to highlight your enthusiasm.
✨Tip Number 3
Be flexible with your availability! The more open you are to different shifts, especially evenings and weekends, the better your chances of landing the job. It shows you're ready to jump in and support the team whenever needed.
✨Tip Number 4
Apply through our website! Not only does it streamline the process, but it also gives you a chance to explore all the benefits and opportunities we offer at Central Co-op. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Customer Services Assistant - Instore Bakery
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion shine through! We want to see that you’re excited about joining our team and making a difference in the community. A little enthusiasm goes a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific tasks from the job description, like working on the shop floor or supporting the in-store bakery, to show us you’re a great fit.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share a bit about who you are and why you want to work with us. We’re looking for warm and friendly characters who love engaging with customers!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Central England Coop
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Services Assistant in an instore bakery does. Familiarise yourself with the tasks mentioned in the job description, like checkouts, housekeeping, and promoting membership benefits. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Enthusiasm
This role is all about being part of a passionate team. During the interview, let your enthusiasm shine through! Share examples of how you've helped customers in the past or how you enjoy working in a team. A warm and friendly character is key, so don’t hold back on showing your personality.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like dealing with a difficult customer or managing multiple tasks at once. Think of examples from your past experiences, even if they’re not directly related to this role. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your interest in the company and the role. Ask about training opportunities, team dynamics, or how they support community involvement. This not only shows you're engaged but also helps you determine if the company is the right fit for you.
