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- Tasks: Join our Insomnia Café team, mastering coffee-making and delivering top-notch customer service.
- Company: A progressive Co-operative Society focused on community and sustainability.
- Benefits: Flexible shifts, full training provided, and a fun, fast-paced work environment.
- Why this job: Brighten customers' days while developing your barista skills in a welcoming team.
- Qualifications: Positive attitude and a passion for great service; barista experience is a plus but not required.
- Other info: Be part of a community-driven café that values high standards and teamwork.
What will you be doing? We’re recruiting for new colleagues to join our Insomnia Café. This is an exciting and varied role where no two days are ever the same. A fast paced and fun environment, you’ll get to work with an amazing mix of customers and colleagues to brighten your day whilst you master your coffee making and barista skills.
You’ll be part of a welcoming team, delivering the best service and store experience to our customers - proactively engaging with the local community. You’ll build expert knowledge of our food and drink range as well as keeping the shop well stocked, beautifully clean and organised. This will include behind and in front of the counter, the shop floor, customer and team toilets. You’ll also look after the Health and Safety of our customers, colleagues and yourself.
How will I know if I am right for this role? If you pride yourself on delivering great service and maintaining high standards, you’ll fit seamlessly into this role. We’re looking for people that have a positive and enthusiastic attitude to become members of our fantastic team. Ideally, you’ll be used to working in an environment where high standards are maintained by frequent audits and due diligence requirements.
We’re offering a variety of flexible shift patterns, working across a seven-day opening, and ask that you can support your team on availability. If you’ve got previous experience working as a Barista, even better but it’s not essential, as full training will be provided.
Who are we? As a progressive Co-operative Society, we want the people in our communities to thrive, for generations to come. Our people are the energy behind this positive change. We’re looking for like-minded people who want to support our communities and to know the needs of the people who live in them, to help us reach our goal of creating a sustainable society for all.
Within the Insomnia Café’s, there is a simple philosophy; that you will get the best cup of coffee every single time you visit. As part of being a leading coffee chain, Insomnia cafés are always looking for talented and ambitious coffee lovers to come and join the team.
Customer Services Assistant - Insomnia Barista employer: Central England Coop
Contact Detail:
Central England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant - Insomnia Barista
✨Tip Number 1
Get to know the company! Before your interview, check out Insomnia's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your barista skills! Even if you haven't worked as a barista before, showing enthusiasm for coffee and a willingness to learn can really impress. Maybe try making a few drinks at home to get a feel for it!
✨Tip Number 3
Be ready to share your customer service stories! Think of examples where you've gone above and beyond for customers. This will highlight your positive attitude and commitment to delivering great service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Insomnia team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Services Assistant - Insomnia Barista
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had with coffee or barista work, even if it's just making a brew at home. We want to see that enthusiasm!
Highlight Your Customer Service Skills: This role is all about delivering great service, so make sure to mention any previous experience you have in customer-facing roles. We’re looking for those who can engage positively with our community and create a welcoming atmosphere.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fantastic team. We want to know the real you!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures we get all the info we need to consider you for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Central England Coop
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee, brewing methods, and the Insomnia Café's menu. This will show your passion for the role and help you engage in meaningful conversations during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to thrive in a fast-paced environment and align with the café's commitment to great service.
✨Emphasise Teamwork
Since you'll be part of a welcoming team, highlight your teamwork skills. Share stories that showcase your ability to collaborate with others, support your colleagues, and contribute to a positive work atmosphere. This will resonate well with the café's values.
✨Be Enthusiastic and Positive
Your attitude can make a huge difference! Approach the interview with enthusiasm and positivity. Show that you're excited about the opportunity to work at Insomnia Café and that you genuinely want to be part of their mission to support the community. A great attitude can set you apart from other candidates.
