At a Glance
- Tasks: Join a dynamic team to support customers and keep the store running smoothly.
- Company: Central Co-op is a member-owned society focused on community and sustainability.
- Benefits: Enjoy discounts, paid volunteering days, and a supportive work environment.
- Other info: Flexible shifts available, including evenings and weekends.
- Why this job: Make a real difference in your community while gaining valuable skills and experience.
- Qualifications: No prior experience needed; just bring a friendly attitude and willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
If you're interested in being part of a passionate, motivated team dedicated to providing excellent service to our customers, members, and communities, keep reading!
We’re looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most.
As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active environment.
You’ll support the daily running of the store, working on:
- Checkouts,
- The shop floor,
- House-keeping,
- Date code checking,
- Temperature checks,
- Administration,
- Or even the in-store bakery.
You'll promote the benefits of membership to customers, helping people to join us and have a say in how we are run.
Each day offers new experiences and chances to impact and improve the lives of those around you.
How will I know if I am right for this role?
You don’t need prior experience, you just need to show pride in your appearance and actions, be willing to learn, and have a desire to do and be your best. A warm and friendly character, you will love talking and listening to our customers, you’ll actively play a part in the community spirit of the store and become a valued member of the Society.
We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals.
Everyone is welcome! here We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process.
What benefits are available to you?
In addition to our competitive salaries, our colleagues also benefit from:
Reward and Benefits
- Fantastic colleague discount - Reward ££’s and discounts across our Retail and Funeral businesses.
- Retail discounts- our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
- Colleague Dividend- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
- Colleague recognition- we celebrate our colleague’s achievements both personally and professionally
- Personalised learning and development- with easy access to a wide range of training programmes
- Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
- Enhanced family friendly policies- to help you feel fully supported during any significant life events.
Wellbeing
- Annual health check kit and virtual GP – Finger prick blood test kit, that is sent to Square Healthcare for your personal healthcare report, and access to a virtual GP 7 days a week 8am to 8pm for you and your family.
- Colleague assistance programme – to support you and your family when you need it the most.
- Healthcare Cashplan- your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
- Company sick pay – We offer company sick pay to colleagues so that you can focus on getting better and returning to work in full health.
- Life Assurance- after an initial qualifying period, you’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
- We’ve got you – our colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
- Give as you earn- helping you support charities which mean something to you.
Financial Wellbeing
- iTrent Financial Wellbeing (Wagestream)- offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly in a way that suits you.
- The Money Co-op – Free access to support all aspects of your financial wellbeing, such as savings and loans at competitive rates.
- Salary Sacrifice schemes:
- Electric Vehicle scheme – Option to purchase your EV through salary sacrifice
- Share Incentive Plan (SIP) – option to buy shares within the Society, where they will attract interest and £10 worth of matching shares.
- Cycle to Work scheme – Option to purchase your bicycle and accessories through salary sacrifice
- Holiday buy- colleagues can buy up to a week extra of annual leave each year
- Company Pension- you can access a company pension scheme with us as well as access to Pension wellbeing information.
- Nous – smart assistant that can save you money and time on managing your household bills.
To find out more about all of these plus many more reasons to join us, please visit Rewards and benefits - Central Coop (careers.coop)
Who are we?
OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. It was formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values.
The Society trades nationally through its family of businesses while remaining deeply rooted in local communities. Its footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk.
OurCoop and its family of businesses are trading names of Central England Co-operative Limited.
Customer Services Assistant in Doncaster employer: Central England Coop
At Central Co-op, we pride ourselves on being an excellent employer, offering a vibrant work culture where every colleague is valued as a member of our community. With competitive salaries, generous discounts, and a strong focus on personal development, we empower our team to grow and thrive in a supportive environment. Join us in making a meaningful impact while enjoying unique benefits like paid volunteering days and a share in our profits.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Assistant in Doncaster
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your passion for helping others shine through. This role is all about making a difference, so express how you can contribute to that mission.
✨Tip Number 2
Familiarise yourself with Central Co-op's values and community initiatives. Being knowledgeable about what we stand for will help you connect with our mission and demonstrate your commitment to being part of a team that prioritises community spirit.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability on evenings and weekends, showing that you're open to various shifts will make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experiences where you've worked in a team or contributed to a community project. Even if you don't have direct retail experience, showcasing your teamwork and community involvement can set you apart from other candidates.
We think you need these skills to ace Customer Services Assistant in Doncaster
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Customer Services Assistant position. Tailor your application to highlight how your skills and enthusiasm align with their needs.
Showcase Your Personality:Since the role values a warm and friendly character, make sure to convey your personality in your application. Use a conversational tone and share experiences that demonstrate your ability to connect with customers and contribute to community spirit.
Highlight Flexibility:Mention your availability for various shifts, including evenings and weekends. This shows that you are adaptable and willing to meet the demands of a fast-paced environment, which is crucial for this role.
Express Your Willingness to Learn:Emphasise your eagerness to learn and grow within the company. Discuss any relevant training or development opportunities you are interested in, as this aligns with their commitment to helping colleagues build skills and progress.
How to prepare for a job interview at Central England Coop
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Share examples of how you've positively impacted customers in the past, even if it's from previous roles or volunteer work.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Highlight any experience you have with varied shifts or adapting to changing schedules.
✨Emphasise Teamwork
This position involves working as part of a multi-skilled team. Be ready to talk about your experiences working collaboratively and how you contribute to a positive team environment.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it gives you a chance to learn more about their values and culture.
