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- Tasks: Join a dynamic team delivering excellent customer service in a fast-paced store environment.
- Company: Central England Co-operative is dedicated to supporting communities and creating positive change.
- Benefits: Flexible shifts, training opportunities, and a chance to grow your skills and career.
- Why this job: Make a real impact in your community while gaining valuable experience and building friendships.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Opportunities for progression and personal development are available.
What will you be doing? If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members, and communities interests you, then read on. We’re looking for enthusiastic and forward-thinking people who want to make a difference by being there when our communities and customers need us most.
As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and energetic environment. You’ll support the day-to-day running of the store: working on checkouts, the shop floor, housekeeping, date code checking, temperature checks, administration, or even the in-store bakery. You will promote the benefits of membership to customers, encouraging people to join and have a say in how our Society is run. Each day offers new experiences and opportunities to impact and improve the lives of those around you.
How will I know if I am right for this role? At Central England Co-operative, everyone’s welcome. If you have flexibility in your working hours, including availability on evenings and weekends, our stores can offer you a wide variety of shifts. You’ll have a chance to work alongside the whole in-store team, passionate about delivering exceptional service every day, making sure we are there when our customers need us.
You don’t need prior experience, you just need to show pride in your appearance and actions, be willing to learn, and have a desire to do and be your best. A warm and friendly character, you will love talking and listening to our customers, you’ll actively play a part in the community spirit of the store and become a valued member of the Society. We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals. With the training, coaching, and guidance offered to you, opportunity to progress is in your hands.
Who are we? As a progressive Society, we want the people in our communities to thrive, for generations to come. Our people are the energy behind this positive change. We’re looking for like-minded people who want to support our communities and know the needs of the people who live in them, to help us reach our goal of creating a sustainable society for all.
Customer Services Assistant employer: Central England Coop
Contact Detail:
Central England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've positively impacted customers in previous roles or situations, even if they are informal. This will demonstrate your passion and suitability for the role.
✨Tip Number 2
Familiarise yourself with Central England Co-operative's values and community initiatives. Being able to discuss how you align with their mission and how you can contribute to their goals will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability on evenings and weekends, showing that you can accommodate various shifts will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your willingness to learn and grow within the company. Talk about your career aspirations and how you see this role as a stepping stone to achieving your goals, which aligns with their commitment to training and progression.
We think you need these skills to ace Customer Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Services Assistant. Highlight key skills such as flexibility, communication, and a willingness to learn in your application.
Tailor Your CV: Make sure your CV reflects your enthusiasm for customer service. Include any relevant experiences, even if they are not directly related, that demonstrate your ability to work in a team and engage with customers.
Craft a Personal Statement: Write a personal statement that showcases your passion for community service and your desire to contribute positively to the store environment. Mention your availability for flexible shifts, including evenings and weekends.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in customer service roles.
How to prepare for a job interview at Central England Coop
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Share examples of how you enjoy helping others and contributing to a positive community spirit.
✨Demonstrate Flexibility
Highlight your availability for various shifts, including evenings and weekends. This shows that you're adaptable and ready to meet the needs of the store and its customers.
✨Emphasise Teamwork
Discuss your ability to work well in a team environment. Provide examples of past experiences where you collaborated with others to achieve a common goal, as this role involves being part of a multi-skilled team.
✨Prepare for Diverse Tasks
Familiarise yourself with the different responsibilities mentioned in the job description, such as working on checkouts or assisting in the bakery. Be ready to discuss how you can handle a variety of tasks effectively.
