Customer Services Assistant

What will you be doing?

We’re looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most. As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active environment. You’ll support the daily running of the store, working on:

• Checkouts
• The shop floor
• House-keeping
• Date code checking
• Temperature checks
• Administration
• In-store bakery

You’ll promote the benefits of membership to customers, helping people to join us and have a say in how we are run.

Each day offers new experiences and chances to impact and improve the lives of those around you.

Who are we?

We’re Central Co-op, a Member-owned and Member-led co-operative Society. And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business. You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow. To find out more about working for us, visit our careers website at www.careers.coop

What is in it for me?

In addition to our competitive salaries, our colleagues also benefit from:

• Fantastic colleague discount – including a discount of up to 20% on our products
• Retail discounts – access to hundreds of exclusive retail discounts, savings on days out and holiday discounts
• Holiday buy – colleagues can buy up to a week extra of annual leave each year
• Colleague recognition – we celebrate our colleagues’ achievements both personally and professionally
• Enhanced family friendly policies – to help you feel fully supported during any significant life events
• Colleague Dividend – we pay a share of our profits to eligible colleagues as a thank you for their contribution to our success
• Paid time for volunteering – we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us
• Give as you earn – helping you support charities which mean something to you
• Healthcare Cashplan – your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses
• Company Pension – access to a company pension scheme and Pension wellbeing information
• Life Assurance – after an initial qualifying period, free life assurance cover for your nominated beneficiary if you die while employed
• Personalised learning and development – easy access to a wide range of training programmes
• New colleague wellbeing campaign – wellbeing benefits and resources accessible and relevant to the role
• Financial wellbeing options – tools to track finances, save money, or access earned pay flexibly

Everyone is welcome here. We’re happy to make reasonable adjustments so that all candidates can perform their role. Please use the application section to provide any additional information and we’ll support you through the recruitment process.