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- Tasks: Join a dynamic team to assist customers and support daily store operations.
- Company: Central Co-op is a member-owned society focused on community and sustainability.
- Benefits: Enjoy discounts, paid volunteering days, and a supportive work environment.
- Why this job: Make a real difference in your community while gaining valuable skills and experience.
- Qualifications: No prior experience needed; just bring enthusiasm and a willingness to learn.
- Other info: Flexible shifts available, including evenings and weekends.
The predicted salary is between 24000 - 36000 £ per year.
What will you be doing?
If you\’re interested in being part of a passionate, motivated team dedicated to providing excellent service to our customers, members, and communities, keep reading!
We’re looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most.
As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active environment.
You’ll support the daily running of the store,working on:
- Checkouts,
- The shop floor,
- House-keeping,
- Date code checking,
- Temperature checks,
- Administration,
- Or even the in-store bakery.
You\’ll promote the benefits of membership to customers, helping people to join us and have a say in how we are run.
Each day offers new experiences and chances to impact and improve the lives of those around you.
How will I know if I am right for this role?
What is in it for me?
In addition to our competitive salaries, our colleagues also benefit from:
- Fantastic colleague discount- including a discount of up to 20% on our products.
- Retail discounts- our hub offers colleagues access to hundreds of exclusive retail discounts, savings on days out and holiday discounts.
- Holiday buy- colleagues can buy up to a week extra of annual leave each year
- Colleague recognition- we celebrate our colleague’s achievements both personally and professionally
- Enhanced family friendly policies- to help you feel fully supported during any significant life events.
- Colleague Dividend- We pay a share of our profits to eligible colleagues as a thank you for their contribution to our success.
- Paid time for volunteering- we encourage our colleagues to spend three days per year taking part in volunteering, fully paid for by us.
- Give as you earn- helping you support charities which mean something to you.
- Healthcare Cashplan- your wellbeing is important, so you’ve got the opportunity to contribute into a voluntary plan that helps pay towards a range of healthcare expenses.
- Company Pension- you can access a company pension scheme with us as well as access to Pension wellbeing information.
- Life Assurance- after an initial qualifying period, you’ll get free life assurance cover, that pays your nominated beneficiary if you die while you’re working for us.
- Personalised learning and development- with easy access to a wide range of training programmes
- We’ve got you – our new colleague wellbeing campaign, making wellbeing benefits and resources accessible and relevant to the role that you do.
- iTrent Financial Wellbeing (Wagestream)- offers something for all our colleagues, whether you want to track your finances, save some money, or access up to 50% of your earned pay flexibly in a way that suits you.
To find out more about all of these plus many more reasons to join us at Central Co-op, please visit Rewards and benefits – Central Coop (careers.coop)
Everyone is welcome here We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process
Who are we?
We’re Central Co-op, a Member-owned and Member-led co-operative Society.
And with us, you’re not just a colleague, you’re a Member. You’ll own a share of the business.
You’ll be able to make a positive impact in your community, joining us in our mission to create a sustainable Society, and working alongside a team of passionate people who’ll help you grow. To find out more about working for us, visit our website www.careers.coop
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Customer Services Assistant employer: Central England Coop
Contact Detail:
Central England Coop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant
✨Tip Number 1
Familiarise yourself with Central Co-op's values and mission. Understanding what drives the company will help you align your responses during any interviews and show that you're genuinely interested in being part of their community-focused team.
✨Tip Number 2
Demonstrate your customer service skills in real-time. If you have the opportunity, visit a Central Co-op store and engage with staff and customers. This will give you insights into the environment and allow you to share your experiences during the application process.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability on evenings and weekends, showing that you can accommodate various shifts will make you a more attractive candidate.
✨Tip Number 4
Highlight your willingness to learn and grow within the company. Central Co-op values personal development, so expressing your eagerness to take advantage of training opportunities will demonstrate your commitment to contributing positively to the team.
We think you need these skills to ace Customer Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Customer Services Assistant role. Emphasise your ability to work in a fast-paced environment, your customer service skills, and any experience you have in teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Central Co-op and how you can contribute to their mission of serving the community.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, flexibility, and a friendly attitude. These are crucial for a Customer Services Assistant, so provide examples of how you've demonstrated these traits in previous roles or situations.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Central England Coop
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Share examples of how you enjoy helping others and contributing to a positive community spirit, as this aligns with the values of Central Co-op.
✨Demonstrate Flexibility
Highlight your availability for various shifts, including evenings and weekends. This shows that you are adaptable and willing to meet the needs of the store, which is crucial in a fast-paced environment.
✨Emphasise Teamwork
Discuss your ability to work well within a team. Provide examples of past experiences where you collaborated with others to achieve a common goal, as teamwork is essential in delivering exceptional service.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This demonstrates your interest in the role and the company, and it gives you a chance to learn more about how you can contribute to the team.
