Head of Customer Experience (KBB) in Stockton-on-Tees

Head of Customer Experience (KBB) in Stockton-on-Tees

Stockton-on-Tees Full-Time 50000 - 50000 £ / year (est.) No working from home possible
Central Employment

At a Glance

  • Tasks: Lead and shape the customer journey for a growing online retail brand.
  • Company: Dynamic KBB Interiors brand with a focus on customer experience.
  • Benefits: Competitive salary up to £50,000 and opportunities for professional growth.
  • Other info: Full-time office role based in Stockton on Tees.
  • Why this job: Join a strategic leadership team and make a real impact on customer satisfaction.
  • Qualifications: Proven experience in customer experience leadership within the KBB sector.

The predicted salary is between 50000 - 50000 £ per year.

Central Employment are working with a scaling Online Retail, KBB Interiors brand, as they look to appoint an eCommerce Head of Customer Experience, joining their SLT. Full-time office based, Stockton on Tees. Up to £50,000 DOE.

About the Role

We are seeking an experienced and commercially focused eCommerce Head of Customer Experience to lead and shape our end-to-end customer journey. This is a strategic leadership position for someone who has spent several years operating at Head of Customer Experience level within a KBB (Kitchen, Bedroom).

Head of Customer Experience (KBB) in Stockton-on-Tees employer: Central Employment

Central Employment is an excellent employer that fosters a collaborative and innovative work culture in Teesside, where employees are encouraged to develop their skills and grow within the company. With a focus on employee satisfaction and professional development, you will have access to tailored training opportunities and the chance to work with diverse clients, making your role both meaningful and rewarding.

Central Employment

Contact Details:

Central Employment Recruitment Team

We think you need these skills to ace Head of Customer Experience (KBB) in Stockton-on-Tees

Customer Journey Mapping
eCommerce Strategy
Leadership Skills
Commercial Acumen
Stakeholder Management
Data-Driven Decision Making
Team Management