At a Glance
- Tasks: Lead and shape the customer journey for a growing online retail brand.
- Company: Dynamic KBB Interiors brand with a focus on customer experience.
- Benefits: Competitive salary up to £50,000 and opportunities for professional growth.
- Other info: Full-time office role based in Stockton on Tees.
- Why this job: Join a strategic leadership team and make a real impact on customer satisfaction.
- Qualifications: Proven experience in customer experience leadership within the KBB sector.
The predicted salary is between 50000 - 50000 £ per year.
Central Employment are working with a scaling Online Retail, KBB Interiors brand, as they look to appoint an eCommerce Head of Customer Experience, joining their SLT. Full-time office based, Stockton on Tees. Up to £50,000 DOE.
About the Role
We are seeking an experienced and commercially focused eCommerce Head of Customer Experience to lead and shape our end-to-end customer journey. This is a strategic leadership position for someone who has spent several years operating at Head of Customer Experience level within a KBB (Kitchen, Bedroom).
Head of Customer Experience (KBB) in Stockton-on-Tees employer: Central Employment
Central Employment is an excellent employer that fosters a collaborative and innovative work culture in Teesside, where employees are encouraged to develop their skills and grow within the company. With a focus on employee satisfaction and professional development, you will have access to tailored training opportunities and the chance to work with diverse clients, making your role both meaningful and rewarding.