eCommerce & Trading Manager

Central Employment are delighted to be working a market leading Online Retail organisation based near Newcastle city centre, as they look to appoint a DTC, data driven eCommerce Manager, to support there on-going growth and operational success.

We’re looking for a results-oriented DTC Ecommerce & Trading Manager to lead and optimize my clients DTC eCommerce channels. This role is ideal for someone with a strong background in website management (especially Woo-commerce), digital merchandising, and online marketplace operations.

Key Responsibilities of the DTC eCommerce & Trading Manager:

• Oversee the day-to-day management and performance of there WooCommerce website.
• Implement updates, troubleshoot technical issues, and liaise with external developers
• Optimize site architecture, navigation, and UX to drive conversion rates and AOV.
• Develop and execute trading strategies based on analytics, seasonal trends, and performance data.
• Manage product launches, merchandising schedules, and promotional campaigns.
• Monitor sales, margin, and stock availability to ensure optimal product placement and inventory levels.
• Manage product listings, pricing, and promotions on third-party platforms – TikTok and Amazon
• Optimize product pages for SEO and conversion on marketplaces
• Track performance, ensure compliance with platform guidelines, and implement strategies for growth.
• Monitor site analytics, user behavior, and KPIs to inform decisions.
• Use insights to drive ongoing improvements in conversion, customer journey, and profitability.

DTC eCommerce & Trading Manager:

• 3–5 years of experience in eCommerce management, with a focus on DTC channels.
• Hands-on experience managing Woo-commerce or similar eCommerce platforms.
• Experience with tools like SEMrush, Hotjar, Klaviyo, or similar.
• Proven track record of managing trading calendars, merchandising strategies, and online promotions.
• Familiarity with online marketplaces (Amazon, TikTok) and their seller tools.
• Proficient with Google Analytics, Excel, and eCommerce KPIs.
• Strong understanding of UX/UI principles and conversion rate optimization.
• Highly organized, analytical, and commercially minded.

Desirable

• Basic knowledge of HTML/CSS or WordPress development.
• Passion for DTC brands and digital commerce trends