At a Glance
- Tasks: Lead and optimise DTC eCommerce channels, managing WooCommerce and online marketplace operations.
- Company: Join a market-leading online retail organisation based near Newcastle city centre.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a data-driven team that values innovation and customer experience.
- Qualifications: 3-5 years in eCommerce management, especially with WooCommerce and online marketplaces.
- Other info: Ideal for those passionate about DTC brands and digital commerce trends.
The predicted salary is between 36000 - 60000 Β£ per year.
Central Employment are delighted to be working with a market leading Online Retail organisation based near Newcastle city centre, as they look to appoint a DTC, data driven eCommerce Manager, to support their ongoing growth and operational success. Weβre looking for a results-oriented DTC Ecommerce & Trading Manager to lead and optimize my client's DTC eCommerce channels. This role is ideal for someone with a strong background in website management (especially Woo-commerce), digital merchandising, and online marketplace operations.
Key Responsibilities of the DTC eCommerce & Trading Manager:
- Oversee the day-to-day management and performance of the WooCommerce website.
- Implement updates, troubleshoot technical issues, and liaise with external developers.
- Optimize site architecture, navigation, and UX to drive conversion rates and AOV.
- Develop and execute trading strategies based on analytics, seasonal trends, and performance data.
- Manage product launches, merchandising schedules, and promotional campaigns.
- Monitor sales, margin, and stock availability to ensure optimal product placement and inventory levels.
- Manage product listings, pricing, and promotions on third-party platforms - TikTok and Amazon.
- Optimize product pages for SEO and conversion on marketplaces.
- Track performance, ensure compliance with platform guidelines, and implement strategies for growth.
- Monitor site analytics, user behavior, and KPIs to inform decisions.
- Use insights to drive ongoing improvements in conversion, customer journey, and profitability.
Requirements:
- 3β5 years of experience in eCommerce management, with a focus on DTC channels.
- Hands-on experience managing Woo-commerce or similar eCommerce platforms.
- Experience with tools like SEMrush, Hotjar, Klaviyo, or similar.
- Proven track record of managing trading calendars, merchandising strategies, and online promotions.
- Familiarity with online marketplaces (Amazon, TikTok) and their seller tools.
- Proficient with Google Analytics, Excel, and eCommerce KPIs.
- Strong understanding of UX/UI principles and conversion rate optimization.
- Highly organized, analytical, and commercially minded.
Desirable:
- Basic knowledge of HTML/CSS or WordPress development.
- Passion for DTC brands and digital commerce trends.
eCommerce & Trading Manager employer: Central Employment
Contact Detail:
Central Employment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land eCommerce & Trading Manager
β¨Tip Number 1
Familiarise yourself with WooCommerce and its features. Since this role heavily involves managing a WooCommerce website, understanding its functionalities will give you an edge during discussions and interviews.
β¨Tip Number 2
Stay updated on the latest trends in eCommerce and DTC strategies. Being knowledgeable about current market trends and successful case studies can help you demonstrate your passion and insight during conversations with us.
β¨Tip Number 3
Prepare to discuss your experience with analytics tools like Google Analytics and SEMrush. Be ready to share specific examples of how you've used data to drive decisions and improve performance in previous roles.
β¨Tip Number 4
Showcase your understanding of UX/UI principles. Since optimising user experience is crucial for this position, be prepared to discuss how you've implemented changes that improved conversion rates in past projects.
We think you need these skills to ace eCommerce & Trading Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in eCommerce management, particularly with WooCommerce and online marketplaces. Use specific examples of how you've optimised websites and improved conversion rates.
Craft a Compelling Cover Letter: In your cover letter, express your passion for DTC brands and digital commerce trends. Mention your hands-on experience with tools like SEMrush and Google Analytics, and how these have contributed to your success in previous roles.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as percentage increases in sales or improvements in conversion rates. This will demonstrate your results-oriented approach and analytical skills.
Research the Company: Familiarise yourself with the company's eCommerce strategies and recent developments. Mention any relevant insights in your application to show that you understand their business and are genuinely interested in the role.
How to prepare for a job interview at Central Employment
β¨Showcase Your eCommerce Expertise
Be prepared to discuss your previous experience in managing eCommerce platforms, particularly WooCommerce. Highlight specific examples of how you've optimised site performance and improved conversion rates.
β¨Demonstrate Analytical Skills
Since the role requires a data-driven approach, come equipped with insights from your past roles. Discuss how you've used tools like Google Analytics or SEMrush to inform trading strategies and improve sales.
β¨Familiarise Yourself with Marketplaces
Understand the nuances of selling on platforms like Amazon and TikTok. Be ready to talk about your experience with these marketplaces and how youβve managed product listings and promotions effectively.
β¨Prepare for Technical Questions
Given the technical aspects of the role, brush up on your knowledge of website management and basic HTML/CSS. Be ready to troubleshoot common issues and discuss how you would liaise with developers.