At a Glance
- Tasks: Manage and optimise eCommerce marketplace accounts for revenue growth and brand consistency.
- Company: Join a leading eCommerce retailer in the industrial products sector.
- Benefits: Competitive salary up to £35,000, supportive team, and growth opportunities.
- Other info: Exciting opportunity to work cross-functionally and drive commercial goals.
- Why this job: Make an immediate impact in a fast-paced eCommerce environment.
- Qualifications: 2 years of experience with Amazon, eBay, or similar channels required.
The predicted salary is between 30000 - 35000 £ per year.
Central Employment are working with a hugely successful eCommerce retailer and distributor of industrial products. Due to internal growth, they are seeking an eCommerce Marketplace Specialist to deliver results across Paid Media and eCommerce Marketplace, through campaign optimisation and activation. Full-time office based in County Durham. Up to £35,000 DOE.
We are seeking a commercially-driven eCommerce Channel Lead to own and grow the client's performance across key off-site sales channels, including online marketplaces (such as Amazon, eBay, B&Q, and Tesco – among others). Operating within a fast-paced FMCG e-commerce environment, this role sits at the heart of our sales and marketing team leading on one of the key aspects of our growth strategy – third party channels. A relatively new role with accountability for revenue growth, profitability, and brand consistency across multiple channels, there is a real opportunity to make an immediate impact.
The eCommerce Marketplace Specialist will work closely with the Head of Sales & Marketing, as well as the wider commercial team, to support business growth in a competitive online retail market. As a new role, the ideal candidate will be prepared to get hands-on in building our marketplaces – working cross-functionally to ensure high service standards, identifying and resolving technical problems, and ultimately driving our commercial goals. They will be joining a highly-supportive team at a really exciting time for the business, and have a real opportunity to make an impact from day one.
Key Responsibilities
- Own the day-to-day management and performance of third-party marketplace accounts.
- Work with the Head of Sales & Marketing to develop and execute strategies to drive revenue growth, improve margins, and expand product catalogues.
- Work closely with our ecommerce team to optimise product listings (titles, descriptions, images, keywords) to improve visibility and conversion rates.
- Coordinate pricing, promotions, and inventory, working cross-functionally to ensure we have a market-leading product offering.
- Monitor marketplace performance metrics (sales, traffic, conversion rates, and secondary KPI’s) to drive consistent channel growth.
- Ensure brand consistency and compliance with marketplace policies and standards.
- Take accountability for channel-level P&L, including revenue, costs, and profitability.
- Produce regular performance reports with actionable insights and recommendations.
- Use data to identify trends, opportunities, and risks across channels.
- Continuously test and optimise strategies to improve performance.
- Work closely with Commercial, Buying, and Marketing teams to ensure product availability and campaign alignment.
- Coordinate with creative teams for asset development tailored to each platform.
- Coordinate with Customer Service and Operations teams to ensure account health metrics are above expectations.
- Liaise with external partners, agencies, and marketplace account managers.
- Work with the Head of Sales & Marketing to develop a roadmap for channel growth, including new platform expansion and capability development.
- Identify and launch opportunities on new marketplaces or international platforms.
- Work with the wider commercial and buying teams to identify opportunities for new products or brands through our Dropship Vendor programme.
- Work with the Head of Sales & Marketing and wider marketing, and ecommerce team, to develop and implement a growth strategy for our Dropship Vendor programme.
- Stay up to date with marketplace and paid media trends, tools, and best practices.
- Identify opportunities for automation, efficiency, and scalability.
Skills & Experience
- Proven experience managing Amazon, eBay, or similar marketplace channels - circa 2 years.
- Strong hands-on experience with paid search platforms (Google Ads, Microsoft Ads).
- Commercially minded with a strong understanding of eCommerce metrics.
- Analytical mindset with proficiency in tools such as Google Analytics, Excel, or BI platforms.
- Excellent communication and stakeholder management skills.
- Experience with Amazon Seller/Vendor Central and marketplace advertising tools.
- Familiarity with feed management tools and listing optimisation platforms.
- Knowledge of SEO and broader digital marketing channels.
eCommerce Marketplace Specialist employer: Central Employment
Join a dynamic and rapidly growing eCommerce retailer in County Durham, where you will play a pivotal role as an eCommerce Marketplace Specialist. With a supportive work culture that encourages collaboration and innovation, you'll have the opportunity to make a significant impact on revenue growth and brand consistency from day one. The company offers competitive salaries, a focus on employee development, and a chance to thrive in a fast-paced FMCG environment, making it an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Marketplace Specialist
✨Tip Number 1
Get your networking game on! Reach out to people in the eCommerce space, especially those who work with marketplaces like Amazon and eBay. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with paid media or marketplace management, create a portfolio or case studies that highlight your successes. This will help you stand out when you’re chatting with potential employers.
✨Tip Number 3
Stay updated on trends! The eCommerce world moves fast, so keep an eye on the latest tools and strategies. Mentioning recent developments in your conversations can show you're passionate and knowledgeable about the industry.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace eCommerce Marketplace Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the eCommerce Marketplace Specialist role. Highlight your experience with Amazon, eBay, and any other relevant platforms. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about eCommerce and how you can contribute to our growth strategy. Keep it engaging and relevant to the role.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to mention any tools you're familiar with, like Google Analytics or Excel. We love candidates who can turn numbers into actionable insights!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Central Employment
✨Know Your Marketplaces
Before the interview, dive deep into the marketplaces mentioned in the job description, like Amazon and eBay. Understand their unique selling points, recent trends, and how they operate. This will show your potential employer that you're not just familiar with these platforms but are genuinely interested in how to optimise them for success.
✨Showcase Your Analytical Skills
Be prepared to discuss specific metrics you've worked with in previous roles. Bring examples of how you've used data to drive decisions, whether it's improving conversion rates or optimising product listings. Highlighting your analytical mindset will demonstrate that you can contribute to their growth strategy effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific challenges, like a sudden drop in sales on a marketplace. Think through potential scenarios and have a structured approach ready to discuss. This will showcase your problem-solving skills and readiness to take accountability for channel performance.
✨Emphasise Cross-Functional Collaboration
Since this role involves working closely with various teams, be ready to share examples of how you've successfully collaborated in the past. Discuss how you’ve coordinated with marketing, sales, or customer service to achieve common goals. This will highlight your ability to work within a supportive team environment, which is crucial for this position.
