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For Companies At a Glance
- Tasks: Support IT systems, software, and hardware while ensuring seamless operations.
- Company: Join a pioneering client transforming their industry with innovative data-driven solutions.
- Benefits: Enjoy a learning culture, career growth opportunities, and a dynamic team environment.
- Why this job: Be part of an exciting journey with a focus on personal development and impactful projects.
- Qualifications: Strong communication skills, troubleshooting experience, and a self-motivated attitude are essential.
- Other info: Driving licence required for travel across local sites; hybrid options available.
The predicted salary is between 20800 - 22400 £ per year.
Central Employment is excited to collaborate with a pioneering new client set to revolutionise their industry with data-driven solutions. As they embark on this transformative journey, they seek a Technical Support Engineer to bolster their expanding IT team.
Hours: Monday – Friday, 8:00 AM – 4:30 PM, onsite.
Salary: £26,000 up to £28,000 upon completion of PowerBI qualifications (six months).
Driving Licence: Required due to travel across local sites.
What You’ll Gain:
- Learning Culture: Access to a subscription service for continuous learning and skill expansion.
- Career Growth: Opportunities for personal and professional development in line with the company’s rapid expansion.
- Dynamic Environment: Collaborate with a diverse and talented team on a variety of Data and IT-focused projects.
Responsibilities:
- Provide comprehensive IT systems, software, and hardware maintenance and support.
- Undertake systems administration tasks to ensure seamless operations.
- Manage, maintain, and support software and hardware infrastructure.
- Analyse data and generate insightful company reports.
- Facilitate smooth client onboarding processes.
- Configure and operate the order processing system (Mintsoft) for new and existing clients.
- Set up clients with customer service software systems, infrastructure, and hardware.
Ideal Candidate Profile:
- Excellent communication and interpersonal skills.
- Proficiency in contacting customers via Microsoft Teams, phone, and email.
- Self-motivated with the ability to thrive under pressure.
- Experience in troubleshooting complex software systems.
- Strong analytical mindset and exceptional attention to detail.
Ready to Make an Impact? Join this exciting North East growth success story by submitting your CV today!
IT Systems Technician employer: Central Employment Agency
Contact Detail:
Central Employment Agency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Technician
✨Tip Number 1
Familiarise yourself with the specific software and hardware mentioned in the job description, such as Mintsoft and PowerBI. Having hands-on experience or knowledge about these tools will give you a significant edge during discussions.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for complex software systems. Consider preparing examples of past experiences where you've successfully resolved technical issues, as this will demonstrate your capability to handle challenges.
✨Tip Number 3
Since communication is key for this role, practice articulating your thoughts clearly and concisely. You might even want to simulate a customer support scenario to showcase your interpersonal skills during the interview.
✨Tip Number 4
Research the company’s culture and values to align your responses with their mission. Showing that you understand their goals and how you can contribute will make you a more appealing candidate.
We think you need these skills to ace IT Systems Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of an IT Systems Technician. Emphasise your technical support experience, troubleshooting skills, and any familiarity with software systems mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to thrive in a dynamic environment. Mention specific examples of how you've successfully supported IT systems or improved processes in previous roles.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you provide examples of how you've effectively communicated with clients or team members in past positions. This could include experiences using Microsoft Teams, phone, or email.
Showcase Continuous Learning: Mention any relevant certifications or courses you've completed, especially those related to PowerBI or other data-driven solutions. Highlight your commitment to continuous learning, as the company values a learning culture.
How to prepare for a job interview at Central Employment Agency
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IT systems, software, and hardware maintenance. Highlight specific examples of troubleshooting complex software systems you've handled in the past.
✨Demonstrate Communication Proficiency
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to explain technical concepts in a way that non-technical stakeholders can understand.
✨Emphasise Your Analytical Mindset
Prepare to discuss how you approach data analysis and generating reports. Share examples of how your analytical skills have contributed to problem-solving in previous roles.
✨Research the Company Culture
Understand the company's learning culture and growth opportunities. Be ready to express how you align with their values and how you can contribute to their dynamic environment.
