At a Glance
- Tasks: Engage with customers to secure overdue payments and resolve billing issues.
- Company: Join a dynamic finance team in a supportive environment.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced role with potential for career advancement.
- Why this job: Make a difference by helping customers while developing your finance skills.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 25000 - 35000 £ per year.
Key Responsibilities
- Contact customers whose payments are overdue to secure immediate payment, a confirmed payment date, or a valid explanation for non-payment.
- Monitor all promises to pay and follow up promptly where commitments are not met.
- Record all customer conversations and correspondence clearly and accurately.
- Log disputes in full and forward them for investigation and resolution; escalate unresolved issues where appropriate.
- Assist with the preparation and issuing of formal reminder letters, escalating non-responsive accounts for further action.
- Contact customers to resolve payments received without remittance information, ensuring allocations are clearly documented.
- Remove barriers to payment by responding quickly to requests for additional information or documentation.
- Liaise with internal teams to ensure complex billing requirements are understood and followed correctly.
- Where appropriate, contact customers ahead of due dates to confirm receipt of invoice.
Credit Controller employer: Central Employment Agency (North East)
As a Credit Controller at our company, you will thrive in a supportive and dynamic work environment that prioritises employee growth and development. We offer competitive benefits, a collaborative culture, and opportunities for professional advancement, all set in a vibrant location that fosters creativity and innovation. Join us to make a meaningful impact while enjoying a fulfilling career with a team that values your contributions.
Contact Details:
Central Employment Agency (North East) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you would handle overdue payments or disputes, and be ready to share your strategies with confidence.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in monitoring payments and resolving disputes. Use real examples to demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to stay updated on new roles in credit control.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in credit control or similar roles. We want to see how your skills match the responsibilities listed in the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, especially when it comes to your experience and how it relates to the tasks we need you to handle.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Central Employment Agency (North East)
✨Know Your Numbers
As a Credit Controller, you'll be dealing with payments and invoices all day. Brush up on your financial terminology and be ready to discuss how you've handled overdue payments in the past. This shows you understand the role and can handle the responsibilities.
✨Demonstrate Communication Skills
You'll need to contact customers regularly, so practice how you would approach these conversations. Think about how to remain professional yet assertive when discussing overdue payments. Role-playing with a friend can help you feel more confident.
✨Be Prepared for Scenarios
Expect situational questions about handling disputes or difficult customers. Prepare examples from your previous experience where you successfully resolved issues or escalated matters appropriately. This will highlight your problem-solving skills.
✨Show Team Spirit
Collaboration with internal teams is key in this role. Be ready to discuss how you've worked with others in the past to resolve complex billing issues. Highlighting your teamwork skills will show that you're a good fit for their company culture.
