Central Employment Agency (North East) Ltd. is working with a scaling online retail and interiors brand to appoint an eCommerce Customer Experience Manager. This full-time office-based role is located in Stockton on Tees, offering up to £40,000 DOE.
You will own the end-to-end customer journey across web, email, delivery, and post-purchase support, using data-led decision making to improve CSAT/NPS, conversion and loyalty while leading CX across channels.
#J-18808-LjbffreCommerce CX Lead — End-to-End Customer Journey employer: Central Employment Agency (North East) Ltd.
Central Employment Agency (North East) Ltd. is an excellent employer, offering a supportive team atmosphere and stable employment in the vibrant town of Thirsk, North Yorkshire. With competitive pay and flexible shift options, we prioritise employee growth through skill development opportunities, making it an ideal place for motivated individuals seeking meaningful and rewarding work.
Contact Details:
Central Employment Agency (North East) Ltd. Recruitment Team
