At a Glance
- Tasks: Be the friendly face of our office, handling customer enquiries and processing orders.
- Company: Join a well-established business with a supportive team culture.
- Benefits: Enjoy 28 days holiday, life assurance, and career development opportunities.
- Other info: Part-time role with flexible hours, ideal for students balancing studies.
- Why this job: Perfect for those who love customer interaction and want to grow in a dynamic environment.
- Qualifications: Previous customer service or admin experience and strong communication skills.
The predicted salary is between 14.75 - 14.75 £ per hour.
Location: Dishforth
Job Type: Part Time - Wednesday to Friday (9am-5pm)
Salary: £14.75 per hour
We are working with a well-established business that is looking to recruit a Customer Service Administrator to join their busy office team. This is an excellent opportunity for someone with previous customer service and administration experience who enjoys a varied role and providing first-class support to customers and colleagues alike.
The Role
As a Customer Service Administrator, you will be the first point of contact for customers, handling enquiries and processing orders while supporting the smooth day-to-day running of the office. Key responsibilities include:
- Managing reception and greeting visitors
- Taking customer orders via telephone and email
- Processing orders accurately and efficiently
- Liaising with the Finance and Sales teams to ensure excellent customer service
- Taking customer payments and updating records
- Responding to customer queries and resolving issues where appropriate
- Maintaining accurate customer information and documentation
- Providing general administrative support to the wider team
About You
- Previous experience within a Customer Service, Reception, or Administration role
- Excellent communication skills, both written and verbal
- Strong organisational skills and attention to detail
- Confident using Microsoft Office applications
- Friendly, professional, and customer-focused approach
- Ability to manage multiple tasks in a busy office environment
Benefits
- 28 days holiday including bank holidays
- Additional annual leave entitlement, increasing by 1 day per year up to a maximum of 5 extra days
- Option to purchase up to one additional week's holiday
- Life assurance cover of 3x annual salary
- Employee Assistance Programme (EAP)
- Salary sacrifice pension scheme
- Supportive and friendly working environment
- Long-term career development opportunities
If you're looking for a varied customer-facing role within a supportive team environment, we'd love to hear from you.
Customer Service Administrator employer: Central Employment Agency (North East) Ltd.
Central Employment Agency (North East) Ltd. is an excellent employer, offering a supportive team atmosphere and stable employment in the vibrant town of Thirsk, North Yorkshire. With competitive pay and flexible shift options, we prioritise employee growth through skill development opportunities, making it an ideal place for motivated individuals seeking meaningful and rewarding work.
Contact Details:
Central Employment Agency (North East) Ltd. Recruitment Team
