Director, Customer Account Manager

Director, Customer Account Manager

Full-Time 60000 - 60000 £ / year (est.) Home office (partial)
Central Employment Agency (North East) Limited

At a Glance

  • Tasks: Lead key client relationships and drive innovative multi-channel campaigns.
  • Company: Dynamic agency focused on integrated marketing and technology solutions.
  • Benefits: Competitive salary, professional development, and a collaborative work environment.
  • Other info: Join a culture of accountability and excellence while working with diverse teams.
  • Why this job: Shape impactful strategies and mentor future leaders in a fast-paced setting.
  • Qualifications: 3-5 years in digital or performance-led agencies with strong brand strategy knowledge.

The predicted salary is between 60000 - 60000 £ per year.

The Account Director is responsible for leading key client relationships and orchestrating integrated campaigns across brand, digital marketing, and technology-driven performance. Serve as the primary strategic partner for clients, shaping long-term roadmaps and ensuring alignment with business objectives.

Lead the planning and delivery of multi-channel campaigns spanning brand, digital, content, CRM, SEO, paid media, and technology-enabled performance.

Translate client goals into actionable strategies, using data, audience insight and platform intelligence to guide decision-making.

Manage budgets, forecasting, profitability, and account growth opportunities.

Partner with creative, media, technology, UX, and data teams to deliver cohesive, high-quality work.

Mentor account managers and executives, fostering a culture of accountability, curiosity, and excellence.

Requirements:

  • 3–5 years' experience in an integrated, digital, or performance-led agency environment.
  • Strong understanding of brand strategy, digital ecosystems, paid media, CRM, and marketing technology.
  • Confident in interpreting data, performance metrics, and platform insights to inform strategy.
  • Experience working with cross-disciplinary teams including creative, media, data, and technology specialists.

Director, Customer Account Manager employer: Central Employment Agency (North East) Limited

Join a dynamic and growing flooring contractor in North East England, where your skills as a Floor Layer will be valued and rewarded. With a strong pipeline of ongoing projects, you will have the opportunity to work on specialist technical installations in a supportive environment that prioritises professional growth and high-quality workmanship. Enjoy competitive pay, a company van, and the chance to be part of a team that adheres to the highest health and safety standards.

Central Employment Agency (North East) Limited

Contact Details:

Central Employment Agency (North East) Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, Customer Account Manager

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Central Employment Agency (North East) Limited and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Central Employment Agency (North East) Limited are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Central Employment Agency (North East) Limited on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Central Employment Agency (North East) Limited. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Director, Customer Account Manager

Client Relationship Management
Integrated Campaign Planning
Digital Marketing
Brand Strategy
Data Interpretation
Performance Metrics Analysis
Budget Management

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Central Employment Agency (North East) Limited. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Central Employment Agency (North East) Limited:Show us that you’ve done your homework! In your application, briefly mention what you admire about Central Employment Agency (North East) Limited’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Central Employment Agency (North East) Limited

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Central Employment Agency (North East) Limited will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Central Employment Agency (North East) Limited, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.