CHC Development Assessor in Shefford

We are Central East ICB, the new organisation entrusted with serving more than 3.5 million people across Bedfordshire, Luton, Milton Keynes, Cambridgeshire and Peterborough and Hertfordshire. We are responsible for making sure that the NHS can continue to support our community – now, and in the future. Everything we do will be guided by our core purpose: to do what best serves the population of this area.

We promise to focus on what makes the biggest difference to people’s lives – acting earlier to help prevent illness and detect disease and making it easier for our community to get the health care they need, closer to home, whenever that’s possible.

Job overview: The Band 5 Development CHC Assessor is an entry-level practitioner role designed to build the skills, confidence, and knowledge needed to become a fully autonomous CHC Assessor. This role forms part of a deliberate “grow our own” approach, giving developing clinicians the structured support, supervision, and learning opportunities they need to progress within the Continuing Healthcare pathway.

Advert: Provide proactive administrative and operational support to help services and projects run smoothly. Coordinate tasks, maintain work plans, and support delivery to agreed timescales. Gather, analyse, and present data for service monitoring and improvement. Maintain accurate records and produce performance reports for senior colleagues, including analysis of complex or contentious information, data, and options. Support projects by planning activities, preparing documents, tracking progress, arranging meetings, taking minutes, and following up actions. Support service improvement by identifying issues, gathering feedback, evaluating activities, and working with colleagues to improve practices. Use persuasive and motivational communication to complete tasks and provide feedback for continuous improvement. Deliver work in line with ICB policies, procedures, and statutory requirements, maintaining confidentiality and information security. Propose changes to working practices and policies within and beyond the immediate work area. Support resource management by raising purchase orders, tracking expenditure, maintaining inventories, and complying with financial procedures. Communicate effectively with colleagues, partners, and stakeholders, build supportive relationships, and promote a positive, inclusive team culture.

Working for our organisation: We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes. We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience. We are happy to discuss flexible working options for all roles. We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves. We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

Detailed job description and main responsibilities: The job description and main role responsibilities can be found on the accompanying JD document. In summary, the Senior Assistant (Band 5) provides vital operational and administrative support to the delivery of services and programmes within the Integrated Care Board (ICB). Working under the direction of an Officer, Manager, or Head of Service, the postholder ensures that work is delivered efficiently, accurately, and in line with organisational priorities. The role combines strong organisational, communication, and analytical skills to support the smooth running of day-to-day operations and projects across the ICB.

• Operational Support and Delivery
• Data and Performance Monitoring
• Project and Programme Support
• Quality and Improvement
• Governance and Compliance
• Financial and Resource Administration
• Communication and Teamwork

Please Note: This vacancy may close before the advertised closing date if a sufficient number of suitable applications are received. We recommend submitting your application early to avoid disappointment. Successfully shortlisted applicants will be contacted by email with an invitation to interview. Please note that we do not pay interview expenses, all costs are incurred by the candidate.

Notes on completion of applications: All reference requests will be made to your employer/previous employers' HR Department, covering the previous 3 years of activity. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes. All eligible staff will need to have gained clearance through a standard/enhanced DBS check prior to working. All posts are subject to a probationary period.