Strategy & Planning Officer in Ely

We are Central East ICB, the new organisation entrusted with serving more than 3.5 million people across Bedfordshire, Luton, Milton Keynes, Cambridgeshire and Peterborough and Hertfordshire. We are responsible for making sure that the NHS can continue to support our community – now, and in the future. Everything we do will be guided by our core purpose: to do what best serves the population of this area.

The Strategy and Planning Officer will lead the development and delivery of strategic and operational planning frameworks, ensuring alignment with national NHS priorities, ICB objectives and neighbourhood priorities.

The Strategy and Planning Officer will:

• support with the co-ordination of project work aligned to the development of the ICB's strategy and associated delivery plans
• provide support to the Strategy and Planning Leads and other senior colleagues

Main duties of the job include:

• To manage and coordinate the daily delivery of specific work areas, projects, or service functions within organisational procedures and standards.
• To provide operational and administrative support to senior colleagues in implementing ICB and system priorities.
• To supervise and support staff, ensuring that work is well organised, communicated, and delivered effectively.
• To use data, evidence, and feedback to inform decisions and continuous improvement, devising mechanisms for collecting, reporting and analysing available data.

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours.

We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long‑term condition and support with the recruitment process for people with lived experience.

Detailed job description and main responsibilities can be found in the attached job description and person specification.

Qualifications & Professional Background:

• Evidence of continuous professional development, with a track record of keeping skills and knowledge current.
• Relevant qualification or equivalent experience in health, social care, business administration, or a related field.
• Educated to degree level or equivalent experience in a relevant field (e.g., health, care, public services, management, or related discipline).

Knowledge and Experience:

• Experience in coordinating projects, workstreams, or service delivery within a health or care setting.
• Understanding of NHS structures, Integrated Care Systems, and the principles of the NHS Long Term Plan.
• Experience of working collaboratively with colleagues and external partners to achieve shared objectives.
• Ability to manage competing priorities and deliver work to agreed timescales and standards.
• Familiarity with governance, compliance, and financial procedures in a public sector or healthcare environment.

Skills and Abilities:

• Strong organisational skills with the ability to plan, prioritise, and manage multiple tasks effectively.
• Good communication and interpersonal skills, able to engage confidently with colleagues and stakeholders at all levels.
• Ability to analyse data and use evidence to inform decisions and monitor performance.
• Competent in using digital tools and systems to support reporting, coordination, and service improvement.
• Sound judgement and problem-solving skills, with the ability to elevate issues appropriately.

Personal Attributes and Behaviours:

• Acts consistently in line with the Nolan Principles of Public Life — Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, Leadership.
• Resilient, adaptable, and comfortable operating in an environment of uncertainty and change.
• Pragmatic, results‑oriented, and focused on delivering outcomes that improve population health and reduce inequalities.
• Committed to inclusive leadership and championing diversity, ensuring that all voices are heard and respected.
• Visible, accessible, and values‑led, modelling the behaviours expected across the organisation.
• Passionate about public service and driven by a genuine commitment to serving the population.

Inclusion and Belonging:

• Demonstrates a deep and active commitment to equality, diversity, and inclusion, both as a personal value set and as an organisational priority.
• Proven ability to create environments where people from all backgrounds feel respected, valued, and able to contribute fully.
• Actively seeks and listens to diverse perspectives, ensuring decision‑making reflects the needs and voices of the whole population served.
• Champions inclusive leadership practices and addresses behaviours or systems that create barriers to equity or belonging.
• Track record of building teams that reflect the diversity of the communities served, fostering a strong sense of belonging for all staff.
• Understands the link between inclusion, staff wellbeing, and organisational performance, and takes practical steps to embed belonging into everyday working culture.
• Ensures that policies, strategies, and services are designed and delivered in ways that reduce inequalities and improve access and outcomes for all population groups.