CHC Assessors - C&P in Cambridge

We are Central East ICB, the new organisation entrusted with serving more than 3.5 million people across Bedfordshire, Luton, Milton Keynes, Cambridgeshire and Peterborough and Hertfordshire. We are responsible for making sure that the NHS can continue to support our community – now, and in the future. Everything we do will be guided by our core purpose: to do what best serves the population of this area.

We promise to focus on what makes the biggest difference to people’s lives – acting earlier to help prevent illness and detect disease and making it easier for our community to get the health care they need, closer to home, whenever that’s possible.

Job overview

A CHC Assessor is responsible for carrying out high-quality Continuing Healthcare assessments, ensuring that eligibility decisions are fair, evidence-based, and aligned with the National Framework. The postholder works directly with individuals, families, and multidisciplinary teams to gather information, analyse needs, and produce clear, accurate Decision Support Tools and recommendations. This is a hands-on clinical role that requires strong assessment skills, sound professional judgement, and the ability to navigate sensitive, sometimes complex situations with confidence and compassion.

The Assessor is expected to manage a defined caseload, keep work flowing, and maintain high standards of documentation and communication. The Band 6 Assessor contributes to MDT meetings, supports decision-making processes, and helps maintain consistency across the CHC pathway. They escalate risk or complex issues appropriately and work closely with colleagues, local authority partners, and providers to ensure assessments are timely, person-centred, and well-coordinated.

While they are not expected to lead the service, Band 6 Assessors play a critical role in improving quality by following established governance processes, engaging in reflective practice, and applying best practice in every case. They bring professionalism, empathy, and solid clinical reasoning to the heart of the CHC assessment function.

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• Undertake comprehensive CHC assessments in line with the National Framework, completing high-quality Decision Support Tools and recommendations.
• Gather and analyse relevant evidence from health and social care records, professionals, individuals, and families to support accurate eligibility considerations.
• Manage a defined caseload, ensuring assessments, reviews, and documentation are completed within required timescales.
• Participate in MDT meetings, contributing clinical insight and ensuring assessments are person-centred and well-coordinated.
• Communicate sensitively and professionally with individuals, families, and representatives, explaining the CHC process and addressing questions where appropriate.
• Liaise with MDT colleagues, local authority staff, and providers to verify information and support consistent, joined-up decision-making.
• Produce clear, accurate, and defensible documentation that meets governance, quality, and audit standards.
• Escalate complex, high-risk, or ambiguous cases for senior review, seeking guidance where clinical or procedural uncertainty exists.
• Adhere to information governance, safeguarding requirements, and local policies to ensure safe and lawful practice.
• Contribute to quality improvement by identifying trends, issues, or barriers that affect assessment quality or process flow.

Working for our organisation

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience. We are happy to discuss flexible working options for all roles. We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves. We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

Detailed job description and main responsibilities

For further information on this role please see the job description and person specification attached.

Please Note: This vacancy may close before the advertised closing date if a sufficient number of suitable applications are received. We recommend submitting your application early to avoid disappointment. Successfully shortlisted applicants will be contacted by email with an invitation to interview. Please note that we do not pay interview expenses, all costs are incurred by the candidate.

Notes on completion of applications: All reference requests will be made to your employer/previous employers' HR Department, covering the previous 3 years of activity. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to undertake this commitment. Applicants will be subject to robust safer recruitment processes. All eligible staff will need to have gained clearance through a standard/enhanced DBS check prior to working. All posts are subject to a probationary period.