At a Glance
- Tasks: Provide expert support for SAP SuccessFactors and S/4HANA Payroll while enhancing user experience.
- Company: Join Central Bedfordshire Council, a forward-thinking authority serving over 300,000 residents.
- Benefits: Enjoy competitive pay, career development opportunities, and a chance to impact local communities.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Be part of a digital transformation journey and work with innovative technologies like AI.
- Qualifications: Experience with SAP SuccessFactors and S/4HANA Payroll is essential; certifications are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Central Bedfordshire Council is a large unitary authority serving just over 300,000 residents with a vision to be a great place to live and work. One of the ways we are achieving this is through our use of technology. The Council uses SAP SuccessFactors to manage all HR activities, including employee records, learning and development, performance management, and recruitment. Alongside this, SAP S/4HANA Payroll supports our core payroll functions.
Responsibilities
- Provide expert support for SAP SuccessFactors and S/4HANA Payroll
- Ensure systems are stable, efficient, and user-friendly
- Contribute to system enhancements, automation, and future development
- Support ongoing digital transformation initiatives, including AI and workflow optimisation
- Play a key role in ensuring that our SAP landscape continues to evolve to meet organisational needs and deliver an excellent user experience
- The support and maintenance of SAP SuccessFactors modules and S/4HANA Payroll
- Managing and coordinating SAP HR Support Packages (HRSPs)
- Performing data imports/exports, validation, and reconciliation
- Supporting and maintaining SuccessFactors-S/4HANA integrations
- Configuring system settings, including business rules and workflows
- Managing and maintaining SAP tables and data structures
- Provide incident, request, and problem management in line with SLAs
- Support testing activities (UAT, regression testing) and releases
- Collaborate with stakeholders to identify improvement opportunities
- Contribute to system documentation and knowledge sharing
Qualifications
- Proven experience supporting SAP SuccessFactors (core modules such as Employee Central, Recruitment, Learning, or Performance & Goals) plus S/4HANA Payroll
- Understanding of SAP integrations and data flows including SAP integration technologies such as CPI/BTP and APIs
- Experience with Success Factors configuration and rule-based logic
- Familiarity with Data protection (GDPR) and role based access controls
- Knowledge of SAP tables and data structures
- An understanding of AI capabilities within SAP ecosystems
- Strong experience managing support queues, incidents, and SLA-based service delivery
Education and Skills
- You will be educated to BTEC / NVQ Level 3+ or HNC/HND in Computing plus have a knowledge of basic scripting such as PowerShell.
- SAP SuccessFactors certifications are desirable as is a basic understanding of ABAP (Advanced Business Application Programming).
- ITIL 4 Foundation certification is also desirable with practical application in incident and request handling plus change management.
SAP Support Officer in Shefford employer: Central Bedfordshire Council
Central Bedfordshire Council is an exceptional employer that prioritises the well-being and development of its employees while serving a vibrant community of over 300,000 residents. With a strong focus on technological innovation, the Council offers a collaborative work culture where you can contribute to meaningful digital transformation initiatives, ensuring your skills grow alongside the evolving SAP landscape. Enjoy competitive benefits, a supportive environment, and the opportunity to make a real impact in local governance.
Contact Details:
Central Bedfordshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SAP Support Officer in Shefford
✨Tap into SAP Communities
Join online forums and communities dedicated to SAP ERP systems, like ASUG or SAP Community. Getting involved can help us understand current trends, gain insights, and even make valuable connections that might lead us to our next big opportunity!
✨Focus on Industry-Specific Networking
Attend industry-specific meetups, conferences, or webinars focused on SAP and ERP systems. Meeting professionals in person or virtually can set us apart and give us a chance to showcase our passion for this sector!
✨Polish Your SAP Skills
If you haven't already, consider getting certified in SAP modules relevant to your desired role. Not only does this boost our credibility, but it also opens doors to networking opportunities with fellow SAP professionals who might know about full-time openings at Central Bedfordshire Council.
✨Check Out Central Bedfordshire Council Directly
Keep an eye on Central Bedfordshire Council’s career page for openings, especially for roles that match our skill set. Applying through their website can sometimes give us a better shot at getting noticed than going through job boards.
We think you need these skills to ace SAP Support Officer in Shefford
Some tips for your application 🫡
Highlight Your SAP Experience:When applying for the SAP Support Officer role at Central Bedfordshire Council, make sure your CV shines with any direct experience you have using SAP ERP systems. If you've completed any relevant projects, list them out and emphasise the outcomes you achieved – this will show us that you can hit the ground running!
Showcase Relevant Certifications:Certifications are a big deal in the SAP world. If you've earned any SAP-related qualifications, like SAP Certified Application Associate, don’t be shy about listing them prominently. They can really set you apart and prove your commitment to mastering the tools we use at Central Bedfordshire Council.
Tailor Your Cover Letter to Us:In your cover letter, take the time to explain why you're specifically drawn to this role at Central Bedfordshire Council. We love seeing candidates who are genuinely interested in our mission and how you can contribute to our team with your skills in SAP ERP. Make it personal – it helps us get to know you better!
Be Clear About Your Availability:Since this is a full-time position, clearly state your availability in your application. If you have any specific start dates in mind or you're flexible, let us know! It helps us get a better picture of how soon you could join our team at Central Bedfordshire Council.
How to prepare for a job interview at Central Bedfordshire Council
✨Brush Up on SAP Modules
Make sure you're well-versed in the specific SAP modules relevant to the role at Central Bedfordshire Council. Study the functionalities and configurations of the modules they've listed in the job description, as you'll likely face technical questions about them.
✨Demonstrate Analytical Skills
Be ready to showcase your analytical skills during the interview. You might be asked to solve a scenario involving data analysis or reporting, so think about past experiences where you’ve extracted valuable insights from SAP data.
✨Know Your Integration Points
Since SAP ERP often interacts with various other systems, brush up on how these integrations work. Be prepared to discuss your experience with middleware tools or connecting different modules—this knowledge can set you apart from other candidates.
✨Show Enthusiasm for Continuous Learning
In a full-time role, you'll be expected to keep your skills sharp as SAP continually evolves. Express your eagerness for ongoing training and projects where you've taken the initiative to further your understanding of new SAP technologies.
