At a Glance
- Tasks: Be the first point of contact, handle enquiries, and support residents with their needs.
- Company: Join Central Bedfordshire Council and make a difference in your community.
- Benefits: Gain valuable experience, earn while you learn, and receive mentoring and training.
- Other info: Work in a dynamic Contact Centre with supportive colleagues and growth opportunities.
- Why this job: Kickstart your career in customer service with a clear development path.
- Qualifications: No prior experience needed, just a passion for helping others and great communication skills.
The predicted salary is between 13230 - 16170 £ per year.
Central Bedfordshire Council is offering three Customer Service Apprenticeships within a busy Contact Centre environment. You will undertake a Level 3 Customer Service Specialist Apprenticeship with on‑the‑job learning, mentoring, training and a clear development path in local government customer services. You will act as a first point of contact, handle enquiries, log interactions, and signpost residents to the right services, while working closely with colleagues in the Customer and Digital.
Hybrid Apprentice: Level 3 Customer Service Specialist employer: Central Bedfordshire Council
Central Bedfordshire Council is an excellent employer, offering a supportive work culture that values professional development and innovation. Employees benefit from a collaborative environment focused on digital transformation, with opportunities for growth in SAP technologies and a commitment to work-life balance in a vibrant community setting.
Contact Details:
Central Bedfordshire Council Recruitment Team
