Administration Support Officer in England

Administration Support Officer in England

England Full-Time 24000 - 28000 £ / year (est.) Home office (partial)
Central Bedfordshire Council

At a Glance

  • Tasks: Support a dynamic team with varied administrative tasks and customer interactions.
  • Company: Join a valued public service making a real difference in the community.
  • Benefits: Hybrid working options, skill development, and a supportive team environment.
  • Other info: Opportunity for career growth and learning new IT systems.
  • Why this job: Enhance your skills while contributing to meaningful projects in a professional setting.
  • Qualifications: Experience in administration, strong communication skills, and attention to detail.

The predicted salary is between 24000 - 28000 £ per year.

We are looking for an experienced Administrator who is keen to work as part of a dynamic team dealing with a varied, interesting and busy workload. The role's main duties and responsibilities include:

  • The registration and processing of Building Control applications.
  • Creating and correctly storing all the relevant documentation to enable the applications to reach completion.
  • Booking in site inspections received via email and telephone.
  • Responding to written and verbal enquiries, providing relevant information in accordance with data protection (GDPR), according to your level of ability.
  • Carrying out Land Charge searches, taking payments and raising invoices.

As part of your initial training, you will need to attend Priory House, Shefford initially for 2 weeks for a full induction. Working in a hybrid manner after a successful induction period will be available.

This is a great opportunity to develop your skills, contribute to a valued public service, and be part of a team that makes a real difference in the community.

Key requirements include:

  • Effective and confident communication - liaising with external customers, building inspectors, and colleagues across the council either verbally or in writing.
  • A commitment to deliver great customer service.
  • Attention to detail - ensuring data is inputted correctly, efficiently, and timely.
  • The ability to prioritise your own workload effectively to meet all deadlines.
  • A commitment to learning and upskilling - this can be new IT systems, processes, and practices.
  • Proven experience of working within a professional environment supporting multiple team members with the day-to-day administration of the department.
  • Experience of financial processes within a work environment - raising invoices, collecting payments, and ensuring this is actioned in adherence to GDPR, and is timely and accurately reported.

Administration Support Officer in England employer: Central Bedfordshire Council

As an Administration Support Officer, you will thrive in a supportive and collaborative work environment that values your contributions to the community. With opportunities for professional development and a commitment to excellent customer service, our hybrid working model allows for flexibility while ensuring you are part of a dynamic team dedicated to making a difference. Join us at Priory House in Shefford, where your skills will be nurtured, and your efforts will directly impact the lives of those we serve.
Central Bedfordshire Council

Contact Detail:

Central Bedfordshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administration Support Officer in England

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administration Support Officer role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by practising common questions related to administration and customer service. We recommend role-playing with a friend or family member to boost your confidence. Remember, showing off your communication skills is key!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and where you can see yourself thriving. Check out our website for opportunities that match your skills and interests. We’re all about finding the right fit!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Administration Support Officer in England

Administration Skills
Customer Service
Attention to Detail
Communication Skills
Data Protection (GDPR)
Time Management
Financial Processes
Document Management
Problem-Solving Skills
IT Proficiency
Team Collaboration
Workload Prioritisation
Induction Training

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Administration Support Officer role. Highlight your experience with building control applications, customer service, and any relevant financial processes. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our dynamic team. Keep it concise but engaging – we love a good story!

Show Off Your Attention to Detail: In your application, demonstrate your attention to detail. Whether it's through your formatting or the accuracy of the information provided, we want to see that you can handle data correctly and efficiently, just like the role requires.

Apply Early!: Don’t wait until the last minute to submit your application. We might close the advert early if we get enough applications, so get yours in as soon as possible through our website. We can't wait to hear from you!

How to prepare for a job interview at Central Bedfordshire Council

✨Know Your Stuff

Make sure you understand the key responsibilities of the Administration Support Officer role. Familiarise yourself with building control applications, data protection (GDPR), and financial processes like invoicing. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Communication Skills

Since effective communication is crucial for this role, prepare examples of how you've successfully liaised with customers or colleagues in the past. Think about times when you handled enquiries or resolved issues, as this will demonstrate your ability to provide great customer service.

✨Attention to Detail is Key

Be ready to discuss how you ensure accuracy in your work. You might want to share specific strategies you use to double-check data entry or manage documentation. This will highlight your commitment to detail, which is essential for processing applications and handling sensitive information.

✨Prioritisation is Your Best Friend

Think about how you manage your workload and meet deadlines. Prepare to talk about tools or methods you use to prioritise tasks effectively, especially in a busy environment. This will show that you can handle the varied and interesting workload mentioned in the job description.

Administration Support Officer in England
Central Bedfordshire Council
Location: England

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