At a Glance
- Tasks: Support quality improvement in the Connect to Work programme for adults seeking employment.
- Company: Join Central Bedfordshire Council and make a difference in people's lives.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Other info: Hybrid role with excellent career development opportunities and a supportive team environment.
- Why this job: Be part of a transformative programme helping 100,000 people find sustainable employment each year.
- Qualifications: Experience with quality frameworks and a passion for improving outcomes for adults with disabilities.
The predicted salary is between 34811 - 37562 £ per year.
Team: Adult Social Care – Supported Employment Team
Job Family: Supporting – CBG9
Salary: £34,811 - £37,562 per annum (pro rata)
Hours: 22.2 hours per week
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month
Contract Type: Permanent
Closing date: 2nd August 2026
Interview date: W/C 10th August 2026
About the role: We are pleased to be recruiting a part-time SEQF Quality Improvement Support Officer for the new Connect to Work programme. Connect to Work is a 5-year programme, which forms part of the ‘Get Britain Working’ Government led Strategy. We work in collaboration with 5 other local authorities (Bedford Borough, Luton, Milton Keynes, North Northants and West Northants), to deliver the supported employment programme to residents.
It has been identified that nationally, there are 1.9 million people who would like to work, but are not participating in the labour market, often due to health, disability or other complex barriers. The funding from Connect to Work will help around 100,000 people seek and find sustainable employment each year. The programme will connect local work, health and skills support to make an important first step towards the future devolution of employment support.
This is an exciting time for Central Bedfordshire Council as we have launched the new Connect to Work (CtW) programme. The SEQF Quality Improvement Officer will play a vital role in supporting the team to embed the Supported Employment Quality Framework (SEQF) across all areas of practice. The post holder will help maintain consistent, evidence‑based delivery by coordinating quality processes, gathering fidelity evidence, and supporting continuous improvement activity.
This role involves working closely with Employment Specialists, employers, and partner services to ensure residents receive high‑quality, person‑centred supported employment that enables them to secure and sustain long‑term employment opportunities. The post holder will also carry out administrative tasks to support the Supported Employment Manager and attend regular meetings on their behalf, ensuring actions, updates, and quality requirements are accurately communicated and progressed.
Key Responsibilities
- SEQF Quality Assurance - Support the implementation and ongoing delivery of the Supported Employment Quality Framework across the Connect to Work programme.
- Fidelity Evidence Gathering - Attend observation meetings with Employment Specialists and participants to collect, review, and organise fidelity evidence.
- Continuous Improvement - Assist in identifying quality gaps, tracking improvement actions, and supporting the team to embed consistent, evidence‑based practice.
- Administrative Support - Carry out administrative tasks to support the Supported Employment Manager, including document control, scheduling, and preparation of quality materials.
- Meeting Representation - Attend regular meetings on behalf of the Supported Employment Manager, ensuring actions, updates, and quality requirements are accurately communicated and progressed.
- Evidence Management - Support to maintain organised, accurate records, evidence logs, and documentation required for SEQF compliance and BASE inspection readiness.
- Stakeholder Collaboration - Work with Employment Specialists, employers, and partner services to ensure quality standards are upheld across all supported employment activity.
- SOP & Process Support - Contribute to the development and maintenance of Standard Operating Procedures and quality processes aligned to SEQF expectations.
- Risk & Compliance - Support the creation and review of risk assessments and compliance checks to ensure safe, consistent delivery.
This post is hybrid, however the successful candidate will require a driving licence and access to their own vehicle or be able to reliably travel around Central Bedfordshire in order to attend observation meetings with Employment Specialists and CtW participants, gather fidelity evidence, and support quality assurance activity. You’ll need excellent communication and organisational skills, experience using the SEQF model or similar quality frameworks, and a passion for improving outcomes for adults with learning disabilities by ensuring services are accessible, consistent, and effective.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page.
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack. Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Natalie Quin at natalie.quin@centralbedfordshire.gov.uk
Safeguarding: Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours.
Your application to us is a reflection of who you are professionally and should give us an accurate and authentic picture of your skills, experiences and if applicable qualifications. Before you submit your application, we will ask you to confirm if you have used AI.
All new starters will join us on a four‑month probationary period. During this time, if you are offered a Hybrid role you will be required to attend a Central Bedfordshire Council office location more frequently to support thorough and well‑supported onboarding into your role. Please keep this in mind if you anticipate extensive travel to Central Bedfordshire.
Please note we are unable to offer sponsorship for our roles. Successful applicants that may require a visa will need to consider the options for obtaining and/or maintaining the legal right to live and work in the UK for the duration of the contract offered.
Career opportunities Quality Improvement Support Officer employer: Central Bedfordshire Council
Central Bedfordshire Council is an excellent employer, offering a supportive work culture that values professional development and innovation. Employees benefit from a collaborative environment focused on digital transformation, with opportunities for growth in SAP technologies and a commitment to work-life balance in a vibrant community setting.
Contact Details:
Central Bedfordshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Career opportunities Quality Improvement Support Officer
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Central Bedfordshire Council, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
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Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Central Bedfordshire Council. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
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We think you need these skills to ace Career opportunities Quality Improvement Support Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Central Bedfordshire Council. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Central Bedfordshire Council.
How to prepare for a job interview at Central Bedfordshire Council
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Central Bedfordshire Council.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Career opportunities Quality Improvement Support Officer at Central Bedfordshire Council.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Central Bedfordshire Council that you're ready to hit the ground running in the Career opportunities Quality Improvement Support Officer role.
