At a Glance
- Tasks: Lead teams in delivering efficient Council Tax and Benefits services while ensuring compliance.
- Company: Join Central Bedfordshire Council, a supportive and flexible employer.
- Benefits: Competitive salary, hybrid working, and various employee rewards.
- Other info: Opportunities for professional growth and a dynamic work environment.
- Why this job: Make a real difference in your community by supporting vulnerable residents.
- Qualifications: Experience in Council Tax and Benefits management; IRRV qualification preferred.
The predicted salary is between 51471 - 55585 £ per year.
Team: Revenues & Benefits
Job Family: Advising M - CBG13
Salary: £51,471 - £55,585 per annum
Hours: 37 hours per week
Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Hybrid – Permanent
Closing Date: 31st July 2026
Interview Date: 13th August 2026
Make a Difference in a Service That Matters
We are seeking an experienced and ambitious Assistant Council Tax and Benefits Manager to support the leadership of our Council Tax billing, Benefits and Systems teams. This is a key leadership role responsible for supporting the delivery of efficient, customer-focused Council Tax, Housing Benefit and Local Council Tax Support services while ensuring compliance with an increasingly complex legislative framework. You will play a vital role in maximising income collection, supporting vulnerable residents, and driving service transformation.
About the Role
Reporting to the Council Tax & Benefits Manager, you will provide operational leadership across Council Tax, Housing Benefit and Local Council Tax Support. You will lead teams of managers and specialist officers, ensuring the delivery of high-quality services that achieve statutory requirements, corporate objectives, and excellent customer outcomes.
Key responsibilities include:
- Supporting the leadership of the Council's Council Tax, Housing Benefit, Local Council Tax Support services.
- Leading the Systems & Controls team.
- Ensuring accurate and timely administration of Housing Benefit and Local Council Tax Support in line with legislative requirements and local policy.
- Leading the administration of Free School Meals entitlement.
- Providing expert advice and recommendations to senior managers and stakeholders.
- Assisting with the management of the annual billing for Council Tax, and the annual uprating of Housing Benefit and Local Council Tax Support claims.
- Developing and implementing service improvement and digital transformation initiatives.
- Monitoring service performance against key indicators.
- Ensuring compliance with all relevant legislation, regulations, and professional standards.
About You
We’re looking for a confident leader and an accomplished practitioner with demonstrable expertise in Council Tax, Housing Benefit and Local Council Tax Support, ready to bring energy and vision to our Revenues & Benefits service. With a strong track record in managing change, driving performance, and shaping policy, you thrive on solving complex challenges and inspiring teams to deliver their best.
Ideally, you’ll be IRRV qualified and educated to degree level (or equivalent experience), with the ability to turn technical knowledge into clear, pragmatic advice that influences decisions. Most importantly, you’ll combine professionalism with enthusiasm, building strong relationships, embracing innovation, and keeping people at the heart of everything you do.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page.
Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours and working pattern as part of the application process.
You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack. Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Julie Luckman at Julie.Luckman@centralbedfordshire.gov.uk
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours.
Your application to us is a reflection of who you are professionally and should give us an accurate and authentic picture of your skills, experiences and if applicable qualifications. Before you submit your application, we will ask you to confirm if you have used AI.
All new starters will join us on a four‑month probationary period. During this time, if you are offered a Hybrid role you will be required to attend a Central Bedfordshire Council office location more frequently to support thorough and well‑supported onboarding into your role. Please keep this in mind if you anticipate extensive travel to Central Bedfordshire.
Please note we are unable to offer sponsorship for our roles. Successful applicants that may require a visa will need to consider the options for obtaining and/or maintaining the legal right to live and work in the UK for the duration of the contract offered.
Career opportunities Assistant Council Tax and Benefits Manager employer: Central Bedfordshire Council
Central Bedfordshire Council is an exceptional employer, offering a supportive and dynamic work environment where you can make a real difference in the community. With a strong focus on employee development, flexible working arrangements, and a commitment to innovation, we empower our staff to thrive while delivering high-quality services that positively impact residents' lives. Join us in a role that not only challenges you but also provides opportunities for growth and collaboration within a dedicated team.
Contact Details:
Central Bedfordshire Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Career opportunities Assistant Council Tax and Benefits Manager
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We think you need these skills to ace Career opportunities Assistant Council Tax and Benefits Manager
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Central Bedfordshire Council
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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