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- Tasks: Support a dynamic team with varied administrative tasks and customer interactions.
- Company: Join a valued public service making a real difference in the community.
- Benefits: Hybrid working options, skill development, and a supportive team environment.
- Other info: Opportunity for career growth and learning new IT systems.
- Why this job: Enhance your skills while contributing to meaningful projects in a professional setting.
- Qualifications: Experience in administration, strong communication skills, and attention to detail.
The predicted salary is between 24000 - 28000 £ per year.
We are looking for an experienced Administrator who is keen to work as part of a dynamic team dealing with a varied, interesting and busy workload. The role's main duties and responsibilities include:
- The registration and processing of Building Control applications.
- Creating and correctly storing all the relevant documentation to enable the applications to reach completion.
- Booking in site inspections received via email and telephone.
- Responding to written and verbal enquiries, providing relevant information in accordance with data protection (GDPR), according to your level of ability.
- Carrying out Land Charge searches, taking payments and raising invoices.
As part of your initial training, you will need to attend Priory House, Shefford initially for 2 weeks for a full induction. Working in a hybrid manner after a successful induction period will be available.
This is a great opportunity to develop your skills, contribute to a valued public service, and be part of a team that makes a real difference in the community.
Key requirements:
- Effective and confident communication - you will be liaising with external customers, building inspectors, colleagues across the council either verbally or written.
- A commitment to deliver great customer service.
- Attention to detail - ensuring data is inputted correctly, efficiently and timely.
- The ability to prioritise your own workload effectively to meet all deadlines.
- A commitment to learning and upskilling - this can be new IT systems, processes and practices.
- Proven experience of working within a professional environment supporting multiple team members with the day-to-day administration of the department.
- Experience of financial processes within a work environment - raising invoices, collecting payments, and ensuring this is actioned in adherence to GDPR, and is timely and accurately reported.
Administration Support Officer employer: Central Bedfordshire Council
Contact Detail:
Central Bedfordshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Support Officer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administration Support Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and customer service. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your attention to detail! During interviews, share specific examples of how you've successfully managed data and documentation in previous roles. This will highlight your ability to handle the varied workload mentioned in the job description.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Administration Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Support Officer role. Highlight your experience with building control applications, customer service, and any relevant financial processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our dynamic team. Be sure to mention your commitment to great customer service and attention to detail.
Show Off Your Communication Skills: Since you'll be liaising with various stakeholders, it's important to demonstrate your effective communication skills in your application. Whether it's through your writing style or examples of past experiences, let us know how you can communicate confidently and clearly.
Apply Early!: Don't wait until the last minute to submit your application. We might close the advert early if we get enough applications, so get yours in as soon as possible. Head over to our website and take that step towards joining our team!
How to prepare for a job interview at Central Bedfordshire Council
✨Know Your Stuff
Make sure you understand the key responsibilities of the Administration Support Officer role. Familiarise yourself with building control applications, data protection (GDPR), and financial processes like invoicing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since effective communication is crucial for this role, prepare examples of how you've successfully liaised with customers or colleagues in the past. Think about times when you resolved issues or provided excellent customer service, as these stories will demonstrate your ability to communicate clearly and effectively.
✨Attention to Detail is Key
Highlight your attention to detail during the interview. You might want to mention specific instances where your meticulousness made a difference, such as catching errors in documentation or ensuring data was inputted correctly. This will reassure them that you can handle the varied workload accurately.
✨Be Ready to Discuss Prioritisation
The ability to prioritise tasks is essential for this role. Prepare to discuss how you manage your workload, especially in busy periods. Share strategies you use to stay organised and meet deadlines, as this will show that you can thrive in a dynamic team environment.