At a Glance
- Tasks: Coordinate SEND processes, manage student referrals, and provide top-notch customer service.
- Company: Join The Bedford College Group, a supportive and inclusive educational environment.
- Benefits: Enjoy 27 days annual leave, pension scheme, discounts, and professional development opportunities.
- Other info: Dynamic role with a focus on teamwork, inclusivity, and continuous improvement.
- Why this job: Make a real difference in students' lives while growing your career in education.
- Qualifications: GCSE English and maths, plus experience in customer service and data management.
The predicted salary is between 23557 - 26754 € per year.
Location: Kettering
Salary: £23,557 to £26,754 per annum, depending on experience and qualifications.
Hours: 37 hours per week – 52 weeks per year
Contract: Permanent – Full Time
Additional benefits: 27 days annual leave plus bank holidays, People’s Pension, retail and leisure discounts, professional development opportunities, and access to college courses.
Role Overview
Additional Learning Support Administrator in the Foundation Learning and Additional Learning Support department at The Bedford College Group, Kettering Campus.
Responsibilities
- SEND Processes & Compliance – coordinate key SEND processes including support meetings, EHCP consultations and annual reviews, and exam access arrangements in line with statutory requirements.
- Student Contact & Referrals – ensure timely contact with learners declaring additional needs, manage referrals from tutors, arrange support meetings and enable access to Additional Learning Support.
- Advice, Guidance & Customer Service – act as a first point of contact for students and staff, providing clear advice on ALS provision and delivering a consistently high standard of customer service.
- Administrative & Record Management – prepare and maintain accurate SEND documentation, learner files and records, support CogNassist processes, and ensure data is logged, tracked and filed correctly.
- Teamwork, Safeguarding & Professional Standards – work collaboratively within the ALS team while upholding safeguarding, EDI, health & safety and training responsibilities in line with College policies.
Qualifications & Experience
- GCSE English and maths (A–C/Grade 4+ or willingness to achieve Level 2), with a commitment to achieving Level 3 Business and ongoing skills development.
- Minimum two years’ experience in a customer‑focused role, handling confidential information professionally and delivering high‑quality, welcoming support.
- Advanced Microsoft Excel, Word and PowerPoint skills, with strong ability to accurately record, track and retrieve data and documents across paper and digital systems.
- Confident communicator across all channels, able to work independently and collaboratively, contribute positively to teams, and demonstrate College values including inclusivity and student‑centred practice.
- Committed to safeguarding, health & safety and professional boundaries, adaptable to changing workloads, flexible in working times, and able to travel independently across College sites.
Core Values Alignment
- Valuing Teamwork – working together to achieve great outcomes.
- Improving Continuously – learning from new ideas and experiences.
- Student Centred – putting student interests first.
- Inclusive – celebrating differences and diversity.
- Open and Caring – fostering a caring and trustworthy environment.
- Nurturing Education Excellence – promoting educational excellence.
Employment Conditions
Applicants are required to have the Right to Work in the UK. Sponsorship is not available. Applications are subject to evidence of right to work. Position is exempt from the Rehabilitation of Offenders Act 1974.
Additional Learning Support Administrator in Kettering employer: Central Bedfordshire College
The Bedford College Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises teamwork and continuous improvement. Located in Kettering, employees benefit from generous annual leave, professional development opportunities, and a commitment to fostering educational excellence, making it an ideal place for those seeking meaningful and rewarding careers in education.
Contact Detail:
Central Bedfordshire College Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Additional Learning Support Administrator in Kettering
✨Tip Number 1
Network like a pro! Reach out to current or former employees at The Bedford College Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with the SEND processes and how they align with the role. Show us you’re passionate about supporting students with additional needs.
✨Tip Number 3
Practice your communication skills! As a first point of contact, you’ll need to convey information clearly. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Additional Learning Support Administrator in Kettering
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in customer service and administrative roles. We want to see how your skills align with the responsibilities of the Additional Learning Support Administrator position.
Showcase Your Skills:Don’t forget to mention your advanced Microsoft Excel, Word, and PowerPoint skills! We’re looking for someone who can handle data accurately, so give us examples of how you've used these tools in previous roles.
Be Personable:As a first point of contact for students and staff, it’s important to show off your communication skills. Use your application to demonstrate how you’ve provided high-quality support and advice in past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Central Bedfordshire College
✨Know Your SEND Processes
Familiarise yourself with the key SEND processes and compliance requirements mentioned in the job description. Be ready to discuss how you would coordinate support meetings and manage EHCP consultations, as this shows your understanding of the role's responsibilities.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service, especially in a student-focused environment. Highlight your ability to communicate clearly and effectively, as this is crucial for acting as a first point of contact for students and staff.
✨Demonstrate Teamwork and Collaboration
Think of instances where you worked collaboratively within a team. Be prepared to discuss how you uphold values like inclusivity and student-centred practice, as these align with the core values of the college and are essential for the Additional Learning Support Administrator role.
✨Be Ready with Data Management Examples
Since the role involves maintaining accurate SEND documentation and managing learner files, come prepared with specific examples of how you've handled data management in the past. Discuss your proficiency in Microsoft Excel, Word, and PowerPoint, and how you ensure data accuracy and confidentiality.
