At a Glance
- Tasks: Be the friendly face of our college, welcoming visitors and managing front desk activities.
- Company: Join a supportive college community focused on student success and professional growth.
- Benefits: Enjoy competitive pay, pension, discounts, and access to courses for personal development.
- Other info: Flexible hours with opportunities for career advancement in a dynamic environment.
- Why this job: Make a difference in students' lives while gaining valuable customer service experience.
- Qualifications: GCSE English and maths, plus customer service experience required.
The predicted salary is between 24552 - 26754 £ per year.
Location: Corby (Tresham College – Corby Campus)
Salary & Benefits: £24,552 – £26,754 per annum (Pro Rata), plus People’s Pension, Retail and Leisure Discounts, professional development opportunities, and access to college courses.
Hours & Weeks: 8 hours per week – 37 weeks per year – Mondays and Wednesdays 17:00 to 21:00
Contract Type: Permanent – Part/Term Time. Right to Work: UK‑based contract. Candidates must provide evidence of right to work in the UK. Sponsorship not offered.
About the Role
- Front of House & Customer Experience: Deliver a professional, welcoming reception service, acting as first point of contact for visitors, students and staff.
- Reception Operations & Administration: Manage day‑to‑day front desk activities, including ID card production, visitor management, enquiries, post handling, and maintaining organised records.
- Communication, CRM & Enquiry Handling: Handle calls, emails and face‑to‑face enquiries, recording interactions on CRM systems and directing queries to appropriate departments.
- Facilities, Events & Operational Support: Support enrolment and college events, maintain a safe and tidy reception area, manage stock and assist with administrative tasks across the team.
- Professional Practice, Compliance & Teamwork: Uphold safeguarding, GDPR, EDI and health & safety standards, working collaboratively and maintaining a professional, customer‑focused approach.
About You
- Qualifications & Customer Service Experience: GCSE English and maths, plus proven experience in customer service or reception roles.
- Customer Engagement & Communication: Friendly and approachable with excellent communication skills, able to handle enquiries confidently across phone, face‑to‑face and written channels.
- Organisation, Administration & Systems: Strong organisational skills, able to manage busy workloads, maintain accurate records and use digital systems effectively in a fast‑paced environment.
- Resilience, Teamwork & Problem Solving: Calm under pressure, able to manage challenging situations positively, prioritise tasks and contribute effectively within a team.
- Professional Values, Flexibility & Safeguarding: Committed to safeguarding, College values and high standards of behaviour, flexible to work varied hours, travel across sites and maintain a professional appearance.
Interview: Interviews to be held: 1 July 2026
Values Alignment:
- Valuing Teamwork – Collaborate and respect each other’s contributions.
- Improving Continuously – Seek better ways, share knowledge, reflect and learn.
- Student Centred – Act with students’ best interests in mind.
- Inclusive – Celebrate differences and diversity.
- Open and Caring – Support well‑being of staff, students and the community.
- Nurturing Education Excellence – Promote teaching excellence, encouraging students to achieve ambitions.
Vet and Compliance: Candidate will be subject to an enhanced DBS check and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974. A detailed policy on employment of ex‑offenders applies.
Receptionist - Evenings - SEPTEMBER START in Corby employer: Central Bedfordshire College
Tresham College offers a supportive and inclusive work environment, prioritising professional development and employee well-being. As a Receptionist at our Corby Campus, you will enjoy flexible working hours, competitive salary, and access to various benefits including retail discounts and college courses, all while contributing to a vibrant educational community that values teamwork and continuous improvement.
Contact Details:
Central Bedfordshire College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Evenings - SEPTEMBER START in Corby
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Central Bedfordshire College and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Central Bedfordshire College and let us see your personality shine through!
We think you need these skills to ace Receptionist - Evenings - SEPTEMBER START in Corby
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Central Bedfordshire College.
Get Familiar with Our Brand:Before applying, take some time to learn about Central Bedfordshire College and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Central Bedfordshire College
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Central Bedfordshire College.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Central Bedfordshire College will surely appreciate.
