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- Tasks: Diagnose, repair, and service Volkswagen Group vehicles while ensuring top-notch customer service.
- Company: Join a leading Audi, Volkswagen, SEAT, and SKODA specialist with over 30 years of experience.
- Benefits: Enjoy competitive pay, bonuses, and opportunities for professional growth and management roles.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the automotive industry.
- Qualifications: Must have NVQ level 3 or equivalent, experience with VW brands, and a valid UK driving licence.
- Other info: Manufacturer training provided to help you excel in your role.
The predicted salary is between 36000 - 50000 £ per year.
An exciting opportunity for a qualified vehicle Master or Diagnostic Technician at our Birmingham based service centre. We are a leading Audi, Volkswagen, SEAT and SKODA specialist with over 30 years of technical experience. Manufacturer training provided. Opportunities for advancement into management roles and professional growth. We offer extremely good rates of pay as a basic salary plus the opportunity to earn bonus.
Job Purpose: To diagnose, repair and service the range of Volkswagen Group vehicles in accordance with Volkswagen group’s work specifications, ensuring customers receive excellent customer service.
Responsibilities:
- Carrying out diagnosis and undertaking servicing and repair work on customer vehicles.
- Liaising on work with Service Advisors and customers.
- Working as part of a team and assisting other technicians to help deliver excellent customer service.
- Ensuring effective use of technical knowledge and skills enabling efficient and safe working.
- Maintaining workshop housekeeping standards.
- Accurately completing relevant service documentation, as well as any other appropriate activities as specified.
What we're looking for:
- An individual with a desire, character and attitude to succeed.
- Excellent problem-solving abilities.
- Experience with either Audi, Volkswagen, SEAT or SKODA brands is preferable or have had experience working as a Diagnostic or Master Technician.
- Full and valid UK driving licence.
- NVQ level 3 or equivalent in a relevant vehicle maintenance subject.
- Strong technical skills and attention to detail.
- Ability to work well in a team environment.
- Customer service-oriented mindset.
Salary: £36,000 – £50,000 + bonus (Salary + OTE bonus £54,600)
Senior Vehicle Technician employer: Central Audi & VW Specialists
Contact Detail:
Central Audi & VW Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Vehicle Technician
✨Tip Number 1
Familiarise yourself with the latest diagnostic tools and techniques used in the Volkswagen Group vehicles. This will not only enhance your technical skills but also show your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of the service centre. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully diagnosed and repaired vehicles in the past. Highlighting your problem-solving abilities with real-life scenarios can set you apart from other candidates.
✨Tip Number 4
Demonstrate your customer service skills by preparing to share experiences where you went above and beyond for a customer. This role emphasises excellent customer service, so showcasing this aspect will be crucial.
We think you need these skills to ace Senior Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Audi, Volkswagen, SEAT, or SKODA vehicles. Emphasise any diagnostic or master technician roles you've held and include specific examples of your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your desire to succeed in this role. Mention your technical skills and how they align with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: Clearly state your NVQ level 3 or equivalent qualifications in vehicle maintenance. If you have any additional certifications or training from Volkswagen Group, be sure to include those as well.
Showcase Customer Service Skills: Since customer service is a key aspect of the role, provide examples of how you've delivered excellent service in previous positions. This could include feedback from customers or successful team collaborations.
How to prepare for a job interview at Central Audi & VW Specialists
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in detail, especially regarding Audi, Volkswagen, SEAT, or SKODA vehicles. Highlight specific examples of complex repairs or diagnostics you've successfully completed.
✨Demonstrate Customer Service Excellence
Since the role emphasises customer service, think of instances where you went above and beyond for a customer. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Emphasise Teamwork
This position requires collaboration with other technicians and service advisors. Share experiences that illustrate your ability to work effectively in a team, including how you support colleagues and contribute to a positive work environment.
✨Prepare Questions About Growth Opportunities
Show your interest in professional development by asking about training and advancement opportunities within the company. This demonstrates your ambition and desire to grow within the organisation.
