Mental Health Support Worker - Young Adults Team

Overview

Central and North West London NHS Foundation Trust is a Top Employer Award Winner and works in partnership to provide responsive and dependable primary care, mental health, intellectual disability and substance misuse services to the diverse and culturally rich communities we serve. In our quest to deliver patient-focused quality care we are looking to recruit a highly motivated, innovative and enthusiastic Mental Health Support Worker – Young Adults Team to join our forward thinking, friendly and expanding Health & Justice team at HMP Bronzefield. By joining our Prisons Health Care Team, you will not only look after the healthcare needs of our patients residing in secure environments, but who also can have a real impact on promoting health and well-being. Our healthcare services work to a 7-day week working model, to ensure our patient\’s healthcare is always managed and maintained to the highest of standards. Our motto is “Caring NOT Judging” so by working in partnership with the criminal justice system and other agencies, we provide responsive, dependable and high-quality primary care and mental health services to those who may have offended and those at risk of offending in the communities we serve, to improve their health status and to encourage social inclusion.

Why not see what our staff say about working within our award-winning teams:

Main duties of the job

Main duties of the job

The purpose of this post is to work as a member of the multi-disciplinary clinical team within a prison healthcare setting. Your role would involve working compassionately with young adults with neurodevelopmental & mental health needs within the prison, either within the inpatient unit and/or on the main wings/houseblocks. You will focus on the holistic needs of service users, working across boundaries of care, organisations and roles coordinated through the Care Programme Approach within a trauma informed care framework.

Working for our organisation

Central and North West London NHS Foundation Trust offers its staff ongoing career progression through:

• Monthly supervision
• Annual personal development plans/appraisals
• Access to exciting internal and external training opportunities.

Excellent progression through various career pathway opportunities such as but not limited to:

• Preceptorship Programme
• Support and guidance with Revalidation
• Hidden Gem and annual award ceremonies

Excellent staff benefits, our benefit packages are amongst the best in London and include:

• Health and wellbeing services
• Season ticket loans
• Cycle to work scheme
• Relocation package *subject to meeting criteria*

The trust also values its staff, and you are entitled to become a member of MyTrustBenefits. MyTrustBenefits is an online portal for all CNWL staff, as well as their family and friends. It offers over 1400 discounts at hundreds of retailers nationwide. Save money on your weekly food shops, toiletries, cosmetics, cinema, meals out, holidays, travel and entertainment. You can also access free online courses on a variety of topics, professional and personal, ranging from business management, languages, law and teaching. All our sites in Surrey offer free use of the onsite leisure facilities and free parking for staff.

Detailed Job Description And Main Responsibilities

Clinical:

• To work together with the service user and where possible their carers in the drawing up of care plans encouraging and motivating service users to take an active role in their own care plan.
• To contribute to the assessment, planning, implementation and review of care with the multi-disciplinary team
• Help to identify early signs of relapse by monitoring the service user’s progress, level of functioning and mental state and alert the appropriate staff involved in the service user’s care.
• To assist in the delivery of the therapy programme within the service by co-facilitating groups
• To liaise with and refer service users to other healthcare services to ensure continuation of appropriate treatment
• To be actively involved in regular multi-disciplinary risk assessments along with daily informal risk assessment when carrying out interventions
• Report regularly to qualified staff
• To maintain accurate, contemporaneous patient records as required by existing procedures, entering appropriate details on the service users case notes as necessary
• Participate in the review of the service provided to clients overall and advise any changes to the supervisor
• To undertake such other duties as may be determined from time to time within the general scope of the post
• To accept and respect service users personal beliefs, uniqueness and identity.

Professional:

• To attending and actively participating in training sessions and team/Proximal network meetings.
• Receive and utilise clinical supervision and appraisal to develop and maintain safe practice
• To dress and behave in a professional manner appropriate to the role
• To be able to function effectively as a member of a multi-disciplinary team
• Liaise effectively across services.
• To fully participate in the Trust’s performance review and personal development planning process on an annual basis.
• To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• Maintain confidentiality at all times
• Ensure service users are treated with dignity and respect
• To contribute positively to the effectiveness and efficiency of the teams in which they works.
• To contribute to a healthy and safe working environment by adhering to health and safety regulations and Trust policies.
• To participate in Clinical Governance activities
• To be aware of your responsibilities in line with the 1983 Mental Health Act and other relevant legislation

Educational:

• Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process.
• To participate in the service line learning & development meetings and training

Service Development and Delivery

Note: The following items describe ongoing responsibilities and expectations related to service development and delivery.

• To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific service user group, peer support and mental health.
• To comply with all relevant Trust policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information and to be aware of any changes in these.
• To be aware of, teach others and challenge issues in relation to stigma, low expectations and anti-discriminatory practice as appropriate.
• To read and understand the statutory requirements of the Mental Health Act 1983.
• To attend clinical, business & service development meetings as required.
• To raise the profile of peer support both within CNWL, and externally, through co-delivery of presentations, workshops, and participation in Trust –wide peer related projects and audits: and information sharing as required and as agreed with the line manager.

Education And Qualifications

Education And Qualifications

Essential criteria

• Care certificate or relevant equivalent
• Ability & desire to obtain both underpinning knowledge and NVQ qualifications
• NVQ Level 4 or demonstrable equivalent in health or social care
• Commitment to undertake Continuing Personal Development

Desirable criteria

• Willing to undertake NVQ Level 4 or demonstrable equivalent in health or social care (if appointed through preceptorship)

Attitudes, aptitudes personal characteristics

Essential criteria

• Commitment to promoting the needs of people with neurodevelopmental & mental health requirements
• Self-motivated
• Empathy, compassion and patience
• An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
• Be versatile, accessible and flexible in availability

Other

Essential criteria

• The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job.
• Ability to promote anti-discriminatory and anti-racist practices.

Previous Experience

Essential criteria

• Experience of mental health services (as a worker, service user or carer)
• Working within a Multidisciplinary Team (MDT)
• Working knowledge and understanding of CPA process.

Desirable criteria

• Experience of working in a prison setting

Skills and Knowledge

Essential criteria

• Ability to listen and communicate effectively at all levels
• Ability to create innovative solutions to help empower service users
• Ability to work unsupervised in a range of settings
• Ability to form positive therapeutic relationships with service users and carers
• Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities
• Ability to provide practical support with daily living activities
• An understanding of safeguarding adults and children

Desirable criteria

• An understanding of the mental health system