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- Tasks: Support young people with sexual health issues in a caring and confidential manner.
- Company: Join CAMISH, a partnership providing free sexual health services for under-24s in Camden and Islington.
- Benefits: Enjoy a supportive environment, professional development, and valuable experience in healthcare.
- Why this job: Make a real impact on young people's health while working in a friendly, multidisciplinary team.
- Qualifications: Motivated individuals with excellent communication skills and a non-judgmental approach are encouraged to apply.
- Other info: Evenings and weekends required; full training provided for our computer system.
The predicted salary is between 28800 - 43200 £ per year.
This is an exciting opportunity to work in CNWL Sexual Health service as a HCSW/customer care officer with the Camden and Islington Young People\’s Sexual Health network (CAMISH).
Key qualities required:
- A highly motivated individual
- Demonstrate an active interest in Sexual and Reproductive Health
- Have a non-judgmental approach to sexual health and reproductive health
- Possess excellent communication and interpersonal skills
- Have the ability to work within a team
- Be computer literate – full training will be given for our computer system
Role responsibilities:
- Direct patient contact with individuals presenting with sensitive sexual health issues; supporting them in a caring, sensitive, and confidential manner
- Registering patients to our clinical system and assisting with appointment bookings
- Supporting administrative and clinical teams with scanning, filing, and other duties
- Chaperoning, venepuncture, and other clinical duties as required
CAMISH is a partnership between Brook and Central and North West London NHS Foundation Trust (CNWL) Sexual Health Services. It provides free and confidential sexual health and wellbeing services for people aged 24 and under in Camden and Islington, including STI testing and treatment, contraception, emergency contraception, condoms, pregnancy testing, and wellbeing support.
This position is for a Band 3 HCSW/CCO to work with the CNWL team at the Archway site and on outreach. Evenings and some weekends will be required. We offer a supportive, friendly environment with opportunities for professional development and valuable experience in sexual and reproductive health as part of a multidisciplinary team.
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Health Care Support Worker/Customer Care Officer employer: Central and North West London NHS Foundation Trust
Contact Detail:
Central and North West London NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Care Support Worker/Customer Care Officer
✨Tip Number 1
Familiarise yourself with the specific services offered by CAMISH. Understanding their approach to sexual health and the types of support they provide will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals already working in sexual health services. Attend relevant workshops or community events to connect with individuals who can share insights about the role and the work environment, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss real-life scenarios related to patient care in sensitive situations. Think about how you would handle various challenges that may arise in a sexual health context, as this will showcase your problem-solving skills and empathy during interviews.
✨Tip Number 4
Highlight any previous experience in customer service or healthcare roles, even if they are not directly related to sexual health. Emphasising your transferable skills, such as communication and teamwork, will strengthen your application and show your readiness for the position.
We think you need these skills to ace Health Care Support Worker/Customer Care Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key qualities and responsibilities required for the Health Care Support Worker/Customer Care Officer position. This will help you tailor your application to highlight relevant skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in healthcare or customer service roles. Mention specific instances where you demonstrated excellent communication skills and a non-judgmental approach.
Show Your Motivation: Express your genuine interest in Sexual and Reproductive Health in your application. Share why this field is important to you and how you can contribute positively to the CAMISH team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Central and North West London NHS Foundation Trust
✨Show Your Passion for Sexual Health
Make sure to express your genuine interest in sexual and reproductive health during the interview. Share any relevant experiences or knowledge you have, as this will demonstrate your motivation and commitment to the role.
✨Emphasise Your Communication Skills
Given the sensitive nature of the role, it's crucial to highlight your excellent communication and interpersonal skills. Prepare examples of how you've effectively communicated with individuals in challenging situations, showcasing your ability to be non-judgmental and supportive.
✨Demonstrate Teamwork Abilities
The role requires working within a multidisciplinary team, so be ready to discuss your experience in collaborative environments. Share specific instances where you contributed to a team's success and how you handle conflicts or differing opinions.
✨Be Prepared for Practical Scenarios
Since the position involves direct patient contact and various clinical duties, think about potential scenarios you might face. Prepare to discuss how you would approach sensitive situations with care and confidentiality, demonstrating your readiness for the responsibilities of the role.
