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For Companies At a Glance
- Tasks: Lead the resolution of complex security system issues and mentor junior engineers.
- Company: Forward-thinking organisation in the security sector based in Central London.
- Benefits: Up to £55,000 salary, 25 days holiday, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional growth and hands-on experience with leading security platforms.
- Why this job: Make a real impact by delivering enterprise-scale security solutions and driving technical excellence.
- Qualifications: Experience with electronic security systems and strong technical skills in networking and databases.
The predicted salary is between 50000 - 55000 £ per year.
Location: Central London (site-based)
Salary: Up to £55,000 (depending on experience)
Hours: Monday to Friday, 08:30 – 17:00
Permanent / 25 days holiday + Bank Holidays
We are currently working with a well-established and forward-thinking organisation within the security sector to recruit an experienced Professional Services Engineer. This is a fantastic opportunity for a senior-level engineer looking to play a pivotal role in delivering and supporting enterprise-scale security solutions. This position sits at the top tier of technical escalation within the business and will see you working closely with both clients and internal teams to resolve complex issues, support project delivery, and drive technical excellence across the organisation.
The Opportunity
As a key member of the team, you will be responsible for providing expert-level support across a range of integrated security systems, while also contributing to system design, commissioning, and ongoing performance optimisation. You’ll act as a trusted technical advisor and play an important role in mentoring junior engineers.
Key Responsibilities
- Lead the resolution of complex technical faults across Access Control, CCTV, Intercom, and integrated systems
- Provide high-level technical support to clients, both remotely and on-site
- Support project delivery through commissioning, system upgrades, and migrations
- Collaborate with Project Managers and Engineers on system design and planning
- Conduct system audits, health checks, and performance reviews
- Mentor and support engineering teams, promoting best practice
- Build strong client relationships as a trusted technical specialist
Technology Exposure
You’ll gain hands‑on experience with leading platforms such as Genetec Security Center, Gallagher Command Centre, Lenel OnGuard, CCURE 9000, Milestone, FLIR, Avigilon, and Hanwha.
About You
- Proven experience supporting and commissioning enterprise-level electronic security systems
- Strong knowledge of platforms such as Genetec, Gallagher, Lenel, CCURE, Milestone, Avigilon, FLIR, Hanwha (or similar)
- Solid technical understanding of Windows Server, SQL databases, IP networking, and virtual environments (VMware / Hyper‑V)
- Ability to diagnose and resolve complex integrated system issues
- Strong communication skills with a client-focused approach
- Experience producing clear and professional technical documentation
- Full UK driving licence
Professional Services Engineer – Security Systems employer: Cento
Contact Detail:
Cento Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Engineer – Security Systems
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or webinars related to security systems. Engaging with professionals in the field can lead to valuable connections and job opportunities that might not be advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects and achievements in security systems. This visual representation of your expertise can make you stand out during interviews and discussions with potential employers.
✨Tip Number 3
Prepare for technical interviews by brushing up on your knowledge of platforms like Genetec and Gallagher. Be ready to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented engineers like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Professional Services Engineer – Security Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Professional Services Engineer. Highlight your experience with security systems and any relevant technologies mentioned in the job description. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about security systems and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical expertise. Mention specific platforms you've worked with, like Genetec or Milestone, and any complex issues you've resolved. This will help us see your hands-on experience and problem-solving abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Cento
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the specific security systems mentioned in the job description, like Genetec and Gallagher. Be ready to discuss your hands-on experience with these platforms and how you've tackled complex technical issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved challenging technical faults or supported project delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your role as a trusted technical advisor.
✨Demonstrate Your Mentoring Ability
Since mentoring junior engineers is part of the role, think of instances where you've guided others. Share how you promote best practices and support team development, showing that you're not just a tech whiz but also a great team player.
✨Build Rapport with Interviewers
Remember, communication is key! Practice your client-focused approach by engaging with your interviewers. Ask insightful questions about their projects and challenges, demonstrating your interest in building strong client relationships.