At a Glance
- Tasks: Manage customer accounts and oversee installation projects from start to finish.
- Company: Established provider of fire and security solutions with a focus on growth.
- Benefits: Competitive salary, company car or allowance, and long-term career development.
- Other info: Dynamic work environment with regular travel and opportunities for professional growth.
- Why this job: Shape a newly created role and make a real impact in project delivery.
- Qualifications: Experience in fire/security sector and strong project management skills.
Account & Projects Manager | £50,000 | Liverpool
This is a newly created position combining project management, customer account management, and operational coordination. You will oversee installation projects from start to finish, support engineers on site, manage customer relationships, and ensure projects are delivered on time, within budget, and to a high standard.
The role would suit someone with a strong technical background in the fire and security sector who can confidently liaise with both engineers and clients.
Key Responsibilities
- Manage customer relationships and act as the main point of contact for key accounts.
- Oversee installation projects from mobilisation through to completion.
- Conduct regular customer and site visits to monitor progress and service levels.
- Support engineers with technical, operational, and project-related requirements.
- Coordinate materials, suppliers, and project documentation.
- Monitor project costs, schedules, and profitability.
- Carry out quality inspections and manage snagging processes.
- Ensure compliance with company procedures and industry standards.
- Identify opportunities for additional works and account growth.
- Provide regular project updates to management and stakeholders.
Essential Requirements
- Experience within the fire, security, or related service industry.
- Strong customer relationship and account management skills.
- Experience coordinating or managing multiple projects simultaneously.
- Good commercial awareness and cost management experience.
- Ability to build relationships with customers, suppliers, and engineers.
- Experience negotiating with suppliers.
- Proficient with Microsoft Office and job management systems.
- Full UK Driving Licence.
- Strong technical knowledge across multiple fire and security disciplines.
Desirable Requirements
- Previous installation project management experience.
- Knowledge of relevant fire and security standards and regulations.
- Project Management qualification.
- IOSH Managing Safely or similar qualification.
Benefits & Package
- Salary circa £50,000 (flexible depending on experience)
- Company car or car allowance
- Newly created role with scope to shape the position
- Long-term career development opportunities
Location & Work Pattern
- Liverpool
- Office and site-based role
- Regular travel to customer and installation sites
- Candidates should be based within a commutable distance of Liverpool
Company Overview
Our client is a well-established provider of fire and security solutions, delivering installation, maintenance, and support services to a wide range of commercial customers. Due to continued growth, they are looking to appoint an Account & Projects Manager to support project delivery and customer account management.
Accounts & Projects Manager in Liverpool employer: Cento
As a leading safety and risk management business based in North West London, we pride ourselves on our client-focused approach and commitment to high standards. Joining us as the Head of Fire offers you the unique opportunity to shape and lead a new service line within a supportive and entrepreneurial environment, with a comprehensive benefits package and clear pathways for career progression in a rapidly growing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts & Projects Manager in Liverpool
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Accounts & Projects Manager at Cento!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Cento or be willing to refer you for that Accounts & Projects Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Cento who’s on the lookout for their next Accounts & Projects Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Accounts & Projects Manager role at Cento!
We think you need these skills to ace Accounts & Projects Manager in Liverpool
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Cento. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Cento
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Cento. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
