At a Glance
- Tasks: Lead a team to deliver top-notch security system projects and ensure client satisfaction.
- Company: Join a well-established business in the security systems industry with a supportive culture.
- Benefits: Earn up to £55,000, enjoy 25 days holiday, and receive a company car or allowance.
- Other info: Great opportunities for long-term career progression and professional development.
- Why this job: Make a real impact in a leadership role while growing your career in a dynamic environment.
- Qualifications: Experience in management within security systems and strong technical knowledge required.
The predicted salary is between 55000 - 55000 £ per year.
This is a key leadership role responsible for managing the delivery of both service and installation projects within the security systems division. The role oversees a team of employed and subcontract engineers, ensuring work is delivered safely, efficiently, and to a high standard. Working closely with internal teams and clients, you will play a critical part in maintaining service quality and supporting continued growth. Success in this position will be driven by strong operational control, technical expertise, and effective team leadership.
Key Responsibilities
- Lead and manage a team of approximately 10 engineers, including employed staff and subcontractors
- Oversee delivery of service, maintenance, and installation projects across security systems
- Plan and coordinate engineer workloads to maximise efficiency and meet client expectations
- Ensure all works are completed in line with company standards, client requirements, and industry regulations
- Act as the main point of contact for operational queries relating to service and installation delivery
- Monitor performance, productivity, and quality of work, implementing improvements where required
- Support recruitment, onboarding, and ongoing development of engineering staff
- Build and maintain strong client relationships, ensuring high levels of customer satisfaction
- Collaborate with senior management to support operational improvements and business growth
- Ensure full compliance with health and safety regulations and company procedures
Essential Requirements
- Proven experience in a management or supervisory role within the security systems industry
- Strong technical knowledge of CCTV, access control, and intruder alarms
- Experience managing both service and installation functions
- Demonstrable experience leading and motivating engineering teams
- Excellent organisational and planning skills
- Strong communication and client-facing abilities
- Good understanding of industry standards and compliance requirements
Desirable Requirements
- Knowledge or experience within fire alarm systems
- Relevant industry qualifications or accreditations
- Experience managing subcontractor networks
- Familiarity with scheduling or service management systems
Benefits & Package
- Salary up to £55,000 depending on experience
- Company car or car allowance
- 25 days holiday plus bank holidays
- Opportunity to join a growing and well-established business
- Supportive and collaborative working environment
- Long‑term career progression opportunities
Location & Work Pattern
- East Midlands based
- Primarily office based with some flexibility
- Occasional site visits as required
Service & Installation Manager in Leicester employer: Cento
As a Service & Installation Manager in the East Midlands, you will join a dynamic and supportive team dedicated to delivering high-quality security solutions. The company offers a collaborative work culture, competitive salary, and ample opportunities for career progression, ensuring that employees are valued and empowered to grow within a well-established business. With a focus on operational excellence and client satisfaction, this role provides a meaningful opportunity to lead a skilled team while making a significant impact in the security systems industry.
