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- Tasks: Join us as a Lift Service Engineer, maintaining and servicing lifting equipment.
- Company: Be part of a leading Birmingham company making a difference in the lifting industry.
- Benefits: Enjoy career development opportunities and an inclusive culture that values every team member.
- Why this job: Make an impact in a vital industry while developing your skills in a supportive environment.
- Qualifications: NVQ Level 3 in lift maintenance preferred; strong communication and problem-solving skills required.
- Other info: Full UK Driving Licence is essential; flexibility and teamwork are key to success.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting for a leading company based in Birmingham, looking for a skilled Lift Service Engineer to join their local team. This role will involve supporting customer communications, assisting the management team, and ensuring that all lifting equipment operates safely and reliably within the Housing business unit.
Duties & Responsibilities:
- Respond to service calls and repairs within the contractual time frame.
- Support and co-operate with colleagues across the company in a positive, helpful, and respectful manner.
- Adhere fully to the company's field objectives and reporting systems.
- Maintain and service lifting equipment, including (but not limited to) lifts, platform units, and hoists.
- Complete work in real time using Field Link.
- Undertake any additional field engineering duties as required.
- Comply with all company policies and procedures.
- Work in accordance with established Occupational Health and Safety policies and procedures to ensure compliance with current UK legal requirements.
- Set a personal example of safe behaviour and contribute to the company's safety objectives by maintaining and monitoring safety systems and implementing agreed changes.
Candidate Requirements:
- Proven experience in lift servicing, maintenance, or repairs is preferred.
- Qualified to NVQ Level 3 (minimum) in lift maintenance.
- Ability to work under pressure and meet deadlines.
- Flexibility and strong problem-solving skills.
- Excellent communication skills at all levels (client, service leader, inspectors).
- A passion for delivering exceptional customer service to both internal and external stakeholders.
- Ability to work effectively as part of a team, supporting colleagues and assisting when required.
- Proactive in identifying and prioritising workload.
- Reliable and committed to delivering on responsibilities.
- Good time management skills with the ability to plan departmental requirements.
- Must hold a full UK Driving Licence.
What’s in it for you?
- Join a purpose-driven organisation: Become part of a company that plays a vital role in an industry relied upon by billions.
- Career Development: Enjoy robust support and opportunities to develop your skills and progress your career.
- Inclusive Culture: Thrive in a diverse and supportive environment where every team member is valued.
Lift Service Engineer employer: Cento Group
Contact Detail:
Cento Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Service Engineer
✨Tip Number 1
Familiarise yourself with the latest lift servicing technologies and safety regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards in your work.
✨Tip Number 2
Network with current or former Lift Service Engineers, especially those who have worked in Birmingham. They can provide valuable insights into the company culture and expectations, which can give you an edge during the hiring process.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled service calls and repairs under pressure. Highlighting your problem-solving skills and ability to meet deadlines will resonate well with the management team.
✨Tip Number 4
Showcase your customer service experience during conversations. Since the role involves supporting customer communications, demonstrating your passion for exceptional service will set you apart from other candidates.
We think you need these skills to ace Lift Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lift servicing, maintenance, or repairs. Include specific examples of your work that demonstrate your skills and qualifications, particularly your NVQ Level 3 certification.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work under pressure. Mention how your problem-solving skills and teamwork experience make you a great fit for the role.
Highlight Communication Skills: Since excellent communication is key for this position, provide examples in your application of how you've effectively communicated with clients and colleagues in previous roles.
Showcase Safety Awareness: Emphasise your commitment to safety by mentioning any relevant training or experiences that demonstrate your adherence to Occupational Health and Safety policies. This will show that you take safety seriously, which is crucial for this role.
How to prepare for a job interview at Cento Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with lift servicing, maintenance, and repairs. Highlight specific examples of past work that demonstrate your technical expertise and problem-solving abilities.
✨Emphasise Communication Skills
Since the role involves customer communications, practice articulating how you effectively communicate with clients and colleagues. Share examples of how you've handled challenging situations or provided exceptional customer service.
✨Demonstrate Safety Awareness
Familiarise yourself with Occupational Health and Safety policies relevant to the industry. Be ready to discuss how you prioritise safety in your work and any initiatives you've taken to improve safety standards.
✨Prepare for Teamwork Questions
The company values collaboration, so think of instances where you've successfully worked as part of a team. Be ready to explain how you support colleagues and contribute to a positive work environment.
