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- Tasks: Manage and troubleshoot server and network operations in a dynamic datacentre environment.
- Company: Join Centific, a leader in AI deployment and data engineering.
- Benefits: Enjoy full-time employment with career growth opportunities and competitive benefits.
- Other info: Collaborate with a diverse team of experts and enhance your technical skills.
- Why this job: Be part of innovative projects that shape the future of technology.
- Qualifications: 2+ years in datacentre operations and familiarity with IT best practices required.
The predicted salary is between 35000 - 45000 £ per year.
The ideal candidate will have a high level of attention to detail, be familiar with how an interconnection works, and have experience with Server/Network/OTN equipment. They should possess skills in physical and logical circuit and server troubleshooting across multiple internal stakeholders, external vendors, and time zones. Flexibility with numerous tracking platforms and sheets, as well as a keen interest in improvement processes and solutions, is essential.
Prior experience in a fast-paced environment is preferred, particularly in the Telco/Infrastructure field, and managing external vendors and data centres. Responsibilities include:
- Troubleshooting server and network hardware including fibre/optic cables, optics, and hardware components.
- Executing or managing local vendor technicians for servers, circuits, and maintenance troubleshooting.
- Facilitating physical layer installation of server and network cabling according to cabling matrices.
- Providing ongoing support of the production environment and coordinating with vendors, system owners, and other operations teams to resolve any issues.
- Documenting each implementation.
- Participating in On-Call Rotation for Ad-Hoc troubleshooting between internal teams and external providers.
- Assisting with other regional works during business hours for maintenance-related tasks.
Additional responsibilities include:
- Data accuracy and inventory database improvement strategy.
- Creating a plan for a healthy amount of spares at each site/warehouse and triggering requests for additional spares when thresholds are reached.
- Raising Site and Vendor Remote Hands to perform site audits when needed.
- Working with SCM, equipment vendors, and datacentres to manage delivery dates and time windows.
- Scheduling onsite technicians and providing site access requests for all ad-hoc/scheduled activities.
- Submitting Vendor Remote Hands Requests to support physical works on site.
- Performing regular audits for all server, circuits, and spares inventory.
Qualifications include:
- 2+ years experience in datacentre or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and within equipment lifecycle processes.
- Knowledge of relevant technologies - fibre optics, DWDM/CWDM devices, network interface types: form factors and protocols.
- Experience planning and coordinating with field operation technicians, engineers, contractors, and vendors with Telecom ISP and Colo Providers.
- Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting.
- Basic command-line proficiency in Linux/Unix and any switch OS CLI.
- Able to work independently with minimum supervision.
- Experience coordinating/leading junior field operation technicians/engineers, contractors, and/or vendors in a telecommunications working environment.
- Strong documentation skills for technical processes & procedures as well as accurately recording large amounts of detailed data.
- Relevant Certifications: Server+, Network+, A+, CDCTP, CDCPM, etc.
This is a full-time employment opportunity with permanent contract and career growth opportunities.
Datacentre Shift Operations / Engineer in London employer: Centific
Contact Detail:
Centific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacentre Shift Operations / Engineer in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! If you've got experience with server and network troubleshooting, make sure to highlight that in conversations. Share specific examples of how you've solved problems in the past – it’ll make you stand out!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you’re interested in, even if they’re not hiring right now. Express your interest and ask about potential opportunities – you never know what might come up!
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to showcase your skills and experience. Plus, it shows us you’re serious about joining our team. Don’t miss out on that chance!
We think you need these skills to ace Datacentre Shift Operations / Engineer in London
Some tips for your application 🫡
Show Off Your Attention to Detail: When you're writing your application, make sure to highlight your attention to detail. We love candidates who can spot the little things that matter, especially when it comes to troubleshooting and documentation.
Get Technical: Don’t shy away from showcasing your technical skills! Mention your experience with server/network equipment and any relevant technologies like fiber optics. We want to see how you can contribute to our datacentre operations.
Share Your Experience: If you've worked in a fast-paced environment or have experience managing vendors, let us know! Share specific examples of how you've handled challenges in previous roles, especially in the Telco/Infrastructure field.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Centific
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of server and network equipment, especially fibre optics and circuit troubleshooting. Be ready to discuss how these technologies work and share any relevant experiences you've had in a datacentre or IT infrastructure setting.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past, particularly in fast-paced environments. Highlight your ability to anticipate problems and how you've successfully managed vendor relationships to resolve issues quickly.
✨Be Ready for Documentation Talk
Since strong documentation skills are key for this role, be prepared to discuss your experience with documenting processes and maintaining accurate data. Bring examples of how you've improved inventory databases or created documentation for technical procedures.
✨Flexibility is Key
Demonstrate your adaptability by discussing your experience working across different time zones and with various tracking platforms. Share how you've managed multiple tasks and priorities while ensuring high attention to detail.