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- Tasks: Manage and troubleshoot datacentre operations, ensuring smooth server and network functionality.
- Company: Join Centific, a leader in AI deployment and data engineering.
- Benefits: Enjoy full-time employment with career growth opportunities and a supportive team.
- Other info: Dynamic work environment with a focus on continuous improvement and collaboration.
- Why this job: Be part of innovative projects that shape the future of technology and AI.
- Qualifications: 2+ years in datacentre operations and familiarity with IT best practices required.
The predicted salary is between 35000 - 45000 £ per year.
The ideal candidate will have a high level of attention to detail, be familiar with how an interconnection works, and have experience with Server/Network/OTN equipment. They should possess skills in physical and logical circuit and server troubleshooting across multiple internal stakeholders, external vendors, and time zones. Flexibility with numerous tracking platforms and sheets, as well as a keen interest in improvement processes and solutions, is essential.
Prior experience in a fast-paced environment is preferred, particularly in the Telco/Infrastructure field, and managing external vendors and data centres. Responsibilities include:
- Troubleshooting server and network hardware including fibre/optic cables, optics, and hardware components.
- Directly executing or managing local vendor technicians for servers, circuits, and maintenance troubleshooting.
- Facilitating physical layer installation of server and network cabling according to cabling matrices.
- Providing ongoing support of the production environment and coordinating with vendors, system owners, and other operations teams to resolve any issues.
- Posting documentation on each implementation.
- Participating in On-Call Rotation for Ad-Hoc troubleshooting between internal teams and external providers.
- Assisting with other regional works during business hours for maintenance-related tasks.
Data accuracy is crucial, including:
- Inventory Database Improvement Strategy.
- Server Inventory database.
- Circuit Inventory database.
- Spares Inventory database - Creating a plan for a healthy amount of spares at each site/warehouse and triggering requests for additional spares when it reaches a certain threshold.
- Raising Site and Vendor Remote Hands to perform site audits when needed.
Ad-Hoc tasks include:
- Working with SCM, equipment vendors, and datacentres to manage delivery dates and time windows.
- Vendor Support - Scheduling onsite technicians and providing site access requests for all ad-hoc/scheduled activities.
- Submitting Vendor Remote Hands Requests to support physical works on site.
- Performing regular audits for all server, circuits, and spares inventory.
Requirements:
- 2+ years experience in datacentre or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and within equipment lifecycle processes.
- Knowledge of relevant technologies - fibre optics, DWDM/CWDM devices, network interface types: form factors and protocols.
- Experience planning and coordinating with field operation technicians, engineers, contractors, and vendors with Telecom ISP and Colo Providers.
- Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting.
- Basic command-line proficiency in Linux/Unix and any switch OS CLI.
- Able to work independently with minimum supervision.
- Experience coordinating/leading junior field operation technicians/engineers, contractors, and/or vendors in a telecommunications working environment.
- Anticipating problems in planning and proactively limiting project-impacting factors.
- Strong documentation skills for technical processes & procedures as well as accurately recording large amounts of detailed data.
- Relevant Certifications: Server+, Network+, A+, CDCTP, CDCPM, etc.
This is a Full-Time Employment; Permanent Contract position with career growth opportunities.
Datacentre Operations Engineer in London employer: Centific
Contact Detail:
Centific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacentre Operations Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in datacentres or telecoms. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and knowledge of server/network troubleshooting. We recommend practising common interview questions and scenarios related to datacentre operations to show you're ready for the challenge.
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! During interviews, share specific examples of how you've tackled issues in past roles, especially when coordinating with vendors or managing projects under pressure.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're genuinely interested in being part of our team!
We think you need these skills to ace Datacentre Operations Engineer in London
Some tips for your application 🫡
Show Off Your Attention to Detail: When you're writing your application, make sure to highlight your attention to detail. Mention specific examples where you've successfully managed complex tasks or projects, especially in a fast-paced environment like datacentres.
Get Technical: Don’t shy away from showcasing your technical skills! Talk about your experience with server/network equipment and troubleshooting. If you’ve worked with fiber optics or any relevant technologies, make sure to include that in your application.
Document Everything: Since strong documentation skills are key for this role, emphasise your ability to record processes and data accurately. Share instances where your documentation has helped improve processes or resolve issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Centific
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of server and network hardware, especially fibre optics and DWDM/CWDM devices. Be ready to discuss how these technologies work and how you've used them in past roles. This will show that you're not just familiar with the equipment but can troubleshoot effectively.
✨Demonstrate Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled issues in a fast-paced environment. Think about times when you had to coordinate with vendors or manage external technicians. Highlight your ability to anticipate problems and limit project-impacting factors.
✨Get Familiar with Documentation Practices
Since strong documentation skills are crucial for this role, be ready to discuss your experience with technical processes and procedures. Bring examples of how you've recorded detailed data accurately and how this has benefited your previous teams.
✨Show Your Flexibility and Team Spirit
This job requires working across multiple time zones and with various stakeholders. Be prepared to talk about your experience in collaborating with different teams and managing ad-hoc tasks. Emphasise your adaptability and willingness to support others, especially during maintenance-related works.