Senior Fraud Analyst

We are looking for a Senior Fraud Analyst to join our Credit Risk team. This is a key role in the Financial Services business with responsibility for helping to drive fraud strategy to protect the business from fraud and other financial crime. To achieve this, you will be an experienced fraud strategy professional who is highly data literate, with good knowledge of platforms and techniques to combat fraud and other financial crime, and also have a good understanding of the interplay between minimising fraud and maximising sales.

This role is ideal for somebody with experience working within an analytical fraud strategy role who is wanting to make the step up to a senior analyst position. You would report to the Senior Manager Fraud Strategy who is responsible for fraud and financial crime strategy. In the role, you would work closely with other teams in the wider organisation, e.g. New Business Risk, Customer Operations, Warehouse Operations, Risk and Compliance, and Digital Technology.

A key pillar of our Group Strategy is the creation of a new Financial Services platform, which presents significant growth opportunities.

What you’ll do as Senior Fraud Analyst:

• Provide support in all aspects of consumer fraud and financial crime, including knowledge of 1st and 3rd party fraud typologies and fraud detection data, techniques, and platforms.
• Responsible for oversight of the fraud control rule structure, working closely with various third-party fraud prevention solution providers (e.g. Lexis Nexis Threatmetrix), and leading in elements of the continuous improvement in fraud strategy.
• Responsible for the ownership, design, and implementation of fraud strategies, to detect and prevent 3rd party consumer credit fraud such as impersonation and account takeover, and 1st party fraud, e.g. from customer claims, together with UAT within our fraud decision systems.
• Use data analysis and modelling techniques to undertake complex analysis to continually optimise rules to detect fraud whilst minimising the impact to good sales, and present findings and recommendations to the Leadership Team.
• Be responsible for the evolution of fraud strategy monitoring, with written evaluation of performance, highlighting emerging risks or trends and initiating further actions and analysis.
• Monitor KPIs and KRIs to ensure new fraud risks and emerging trends are detected and reviewed in a timely fashion, and strategy changes are working as expected.
• Be a key fraud business lead for tactical and strategic initiatives, providing SME input to delivery leads.
• Build effective collaborations with other business areas and product owners across the company to ensure business change initiatives are delivered in line with fraud risk appetite and with appropriate fraud controls.
• Develop key stakeholder relationships both internally and externally to N Brown.
• Maintain knowledge of regulatory changes, ensuring fraud strategies adhere to all governance, financial crime, and compliance standards.
• Provide SME support in the delivery of fraud and financial crime capabilities and strategies into the new Financial Services platform.

Skills & experience as Senior Fraud Analyst:

• A degree in a STEM subject.
• Previous experience in data analysis and strategy development for fraud prevention and detection, working for a direct-to-consumer lender.
• You should be highly analytical with a demonstrated ability to solve problems through logical thinking.
• Experience using SQL, SAS, or Python for data mining and analysis.
• Comfortable extracting and analysing large datasets using SQL.
• Excellent presentation skills and able to explain complex analysis in a simple and concise way, using the Microsoft Office suite.
• Excellent organisational skills to prioritise and deliver required output accurately and in a timely fashion.
• The ability to collaborate effectively by building good relationships with your peers across the business e.g. in operational departments and digital technology.

Benefits:

• Hybrid working.
• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days.
• Annual bonus scheme.
• Enhanced maternity and adoption leave.
• Company pension with up to 8% N Brown contribution.
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services.
• A range of financial wellbeing support.
• Colleague discount across all N Brown brands.
• Onsite café with subsidised rates and local restaurant discounts.
• Life Assurance and Private Medical Insurance.
• Paid volunteer time - all colleagues can take a full day paid to volunteer for a charity of their choice.

N Brown who we are and why work for us?

We’re a forward-thinking digital retailer with a financial services proposition to be proud of. We’re customer-obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

Ways of Working:

We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. Our working hours are 36.17 per week and our core working hours are between 10am-4pm. Given we don’t have strict working hours, you can find the working pattern that’s right for you.

Our Promise:

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.