We\'re looking for an experienced UX designer to join our JD Williams in Manchester

We’re looking for an experienced UX designer to join our team, dedicated to utilising research and data to develop truly inclusive award‑winning retail experiences. Integral to our business, we focus on our customers, ensuring they’re confident that our products are always the perfect fit.

What You’ll Work On

• You’ll design and optimise digital products through research and data‑driven insights, collaborating across our business to create user‑centric, accessible customer experiences.
• Better meeting the needs of our customers across our brands, building on the foundational capabilities of our new mobile‑first web platform and product information management (PIM) system.
• Ensuring our customers can easily find and buy products that are the perfect fit for them and their lifestyle.
• Creating accessible solutions for diverse users in line with our inclusive fashion and homeware offerings.
• Seeking opportunities to make improvements for our app and web journeys to enhance customer satisfaction and drive conversion rate.

You’ll be part of a team of UX designers, reporting into a lead designer and working daily with UX researchers, CRO specialists and analysts to bring projects to life.

About You

• Commercial UX design experience (fashion or e‑commerce‑related experience beneficial but not required).
• A portfolio showcasing your expertise in user‑centred design solutions and the measurable impact of your work.
• Proficiency in Figma and familiarity with tools like Axure, Zeplin, and UserTesting.com.
• Experience working with design systems would also be beneficial but not required.
• Experience working within agile development, collaborating with developers, QA, and product managers.
• Working understanding of accessibility principles and know how to apply them to elevate designs.
• A collaborative, curious mindset and strong skills in transforming user insights into actionable designs.

What’s in it for you?

• Hybrid working.
• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days.
• Annual bonus scheme.
• Enhanced maternity and adoption leave.
• Access to Apricity, a self‑funding IVF benefit at a reduced rate.
• Company pension with up to 8 % N Brown contribution.
• Mental health support both internally and externally, including access to our wellbeing champions and counselling services.
• A range of financial wellbeing support.
• Colleague discount across all N Brown brands.
• Onsite café with subsidised rates and local restaurant discounts.
• Life assurance and private medical insurance.
• Paid volunteer time: all our colleagues can take a full day paid to volunteer for a charity of their choice.

N Brown – Who We Are and Why Work for Us?

At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by championing inclusion, we will become the most loved and trusted fashion retailer. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture. We are a forward‑thinking digital retailer with a financial services proposition to be proud of. We’re customer‑obsessed, serving them through three core brands: JD Williams, Simply Be, and Jacamo. We’re experienced, with over 160 years of trading under our belt. We’re inclusive, as we believe in fashion without boundaries; and we’re sustainable, striving to make as little impact on the planet as possible.

Ways of Working

We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. If you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafés, trendy bars and the best places to eat! Our full‑time working hours are 36.17 per week over 5 days. We don’t have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business.

Our Promise To You

We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What Happens When You Apply to a Role at N Brown?

As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!