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- Tasks: Lead and support a team of phlebotomists while ensuring top-notch client satisfaction.
- Company: Join Centers Laboratory of New Jersey, a leader in laboratory services dedicated to quality care.
- Benefits: Enjoy flexible scheduling, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare while developing your leadership skills in a supportive environment.
- Qualifications: Must have a high school diploma and at least 3 years of lab experience.
- Other info: This role involves hands-on supervision and regular site visits to ensure service excellence.
The predicted salary is between 30000 - 42000 £ per year.
Centers Laboratory of New Jersey is currently seeking a Phlebotomist Supervisor to work at our Laboratory located in Stafford, VA.
Position Summary: The phlebotomy supervisor is a hands-on position responsible for the oversight of the phlebotomist in the field. The phlebotomy supervisor monitors the phlebotomy team responsible for performing all laboratory related duties within the physician office as per the assigned work schedule. Additionally, the phlebotomist supervisor is responsible for providing account maintenance to ensure overall client satisfaction.
Position Responsibilities:
- Directly oversees and supervises all company phlebotomists in all locations.
- Manages the scheduling and proper placement of phlebotomists on a daily basis for all locations, including handling all phlebotomist call outs and paid time off requests.
- Manages the payroll and all payroll related issues for phlebotomists, including reviews of submitted hours and expenses.
- Ensures compliance with regulatory agency requirements through maintaining proper documentation, conducting audits, and corrective actions.
- Participates in all Quality meetings and programs.
- Screen, interview, and hire all new phlebotomy personnel as needed.
- Provide orientation, training, and competency assessments to all testing personnel.
- Performs all phlebotomy related disciplinary actions as needed.
- Performs at least 3 to 4 daily site visits to perform all of the following upon each visit:
- Meet personally with phlebotomist(s).
- Meet personally with clients to check on service levels and overall client satisfaction.
- Review issues such as mistakes, test or procedural updates, policy changes, etc.
- Perform additional training if necessary.
- Perform disciplinary action if necessary.
- Review all compliance related items as per company policies.
- Document site visit and duties performed at each visit.
Education and Experience:
- High school diploma or equivalent. Additional education a plus.
- At least 3 years of laboratory experience.
Phlebotomist employer: Centers Health Care
Contact Detail:
Centers Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Make sure to highlight your leadership skills and experience in supervising teams. As a Phlebotomist Supervisor, you'll be overseeing other phlebotomists, so demonstrating your ability to manage and motivate a team will set you apart.
✨Tip Number 2
Familiarise yourself with the specific compliance and regulatory requirements relevant to phlebotomy. Showing that you understand these regulations and can ensure adherence will be crucial for this role.
✨Tip Number 3
Network with professionals in the laboratory field, especially those who work in phlebotomy. Building connections can provide insights into the company culture and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your experience with client interactions and customer service. Since client satisfaction is a key responsibility, being able to demonstrate your skills in this area will be beneficial.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Phlebotomist Supervisor position. Understand the responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in phlebotomy and supervisory roles. Emphasise your laboratory experience, management skills, and any specific achievements that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for phlebotomy and your leadership abilities. Mention specific experiences that demonstrate your capability to manage a team and ensure client satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a laboratory setting.
How to prepare for a job interview at Centers Health Care
✨Showcase Your Leadership Skills
As a Phlebotomist Supervisor, you'll be overseeing a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past. Highlight any specific instances where you resolved conflicts or improved team performance.
✨Demonstrate Your Technical Knowledge
Make sure to brush up on your phlebotomy skills and laboratory procedures. Be ready to answer questions about venipuncture techniques, specimen handling, and compliance with regulatory requirements. Showing that you are knowledgeable will instil confidence in your potential employer.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of examples from your past experience where you had to handle difficult situations, such as managing a team member's absence or addressing client concerns. This will demonstrate your ability to think on your feet.
✨Emphasise Customer Service Skills
Since client satisfaction is a key responsibility, be ready to discuss how you've ensured high levels of customer service in your previous roles. Share specific examples of how you’ve interacted with clients and resolved issues to maintain their trust and satisfaction.
