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- Tasks: Support sales reps with admin tasks, manage customer orders, and provide excellent customer service.
- Company: Join a leading IT solutions provider focused on public sector sales.
- Benefits: Enjoy 25 days holiday, wellbeing days, and a pension scheme with salary exchange options.
- Why this job: Be part of a dynamic team that values customer satisfaction and innovation.
- Qualifications: Experience in sales support, strong communication skills, and proficiency in Microsoft Office.
- Other info: Full training provided, with opportunities for growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Benefits include 25 days holiday entitlement rising to 28 days after 5 plus years’ service, a Holiday Purchase Scheme, company supported CSR Volunteer Day, SAGE employee benefits portal, and 2 days for personal wellbeing. Pension options are available, including the option to join Salary Exchange.
We have an exciting opportunity for a Sales Administrator to work for a leading and growing IT solutions provider within the Public Sector Sales Operations Team. We are keen to hear from customer-focused candidates with experience in a Sales Administrator or similar role. Full training and onboarding will be provided.
Role Description:
- Assist sales representatives with administrative tasks, including quotation requests, scheduling meetings, and generating reports.
- Work closely with internal business departments, distributors, and vendors to ensure customer orders, invoices, and contracts are processed accurately and efficiently; organise back orders and ensure customers have access to information promptly.
- Support in maintaining accurate records of sales activities, stock, customer information, and customer sales pipeline data.
- Provide timely and effective customer support, addressing inquiries and resolving issues promptly.
- Act as Project Assistant for more complex sales delivery, liaising directly with the end user.
Qualifications:
- Proven experience in a sales support or administrative role.
- A confident communicator with the ability to build rapport and relationships with customers, internal stakeholders, and suppliers.
- Strong organisational and time management skills.
- Good level of competency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge of CRM software (e.g., Microsoft Dynamics, SAP) is preferred.
- A positive attitude, team player mentality, and a customer-centric approach.
- Knowledge/experience of the IT/tech and/or the public sector would be advantageous.
Company Profile:
- Customer-Centric: Ensure customer satisfaction is our number one priority.
- Commitment: Be true to your work and go the extra mile to deliver on your promise.
- Courage To Challenge: Have the strength to make a difference and don’t be afraid to constructively challenge the status quo.
- Succeed: Be innovative and do all that is reasonable to deliver a positive outcome.
- Dedication: Giving your time and energy in the best interests of the Company.
Sales Support Operations Administrator in Hengoed employer: CENTERPRISE INTERNATIONAL LIMITED
Contact Detail:
CENTERPRISE INTERNATIONAL LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Operations Administrator in Hengoed
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Sales Support Operations Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their customer-centric approach and think of examples from your past experiences that showcase your organisational skills and ability to build rapport. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! As a Sales Support Operations Administrator, you’ll need to be a confident communicator. Role-play common interview questions with a friend or in front of a mirror to get comfortable expressing your thoughts clearly and effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission of customer satisfaction.
We think you need these skills to ace Sales Support Operations Administrator in Hengoed
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales support or administrative experience, and don’t forget to showcase your customer-centric approach!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Support Operations Administrator role. Mention your organisational skills and how you can contribute to our customer satisfaction goals.
Showcase Your Tech Skills: Since we’re in the IT solutions space, it’s important to mention your proficiency with Microsoft Office and any CRM software you’ve used. If you have experience with Microsoft Dynamics or SAP, make sure to highlight that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at CENTERPRISE INTERNATIONAL LIMITED
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Support Operations Administrator. Familiarise yourself with the key responsibilities like assisting sales reps and managing customer inquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a confident communicator, it's essential to demonstrate your ability to build rapport. During the interview, practice active listening and respond thoughtfully. Share examples from your past experiences where you successfully resolved customer issues or collaborated with team members.
✨Highlight Your Organisational Skills
This role requires strong organisational and time management skills. Be prepared to discuss how you prioritise tasks and manage your time effectively. You could mention specific tools or methods you use to stay organised, especially if they relate to Microsoft Office or CRM software.
✨Embrace the Company Culture
StudySmarter values customer-centricity and dedication. During your interview, align your answers with these values. Share instances where you've gone the extra mile for a customer or challenged the status quo to improve processes. This will show that you fit well with the company's ethos.