Account Manager, Asset Management in Basingstoke

Location

Basingstoke HQ, with hybrid working

Business Unit

Asset Management

Reporting to

Asset Management Business Unit Manager

Package

Basic salary plus sales commission

Clearance

Not required

Take ownership of growth across Centerprise’s Asset Management business, helping organisations manage end-of-life technology securely and responsibly.

You will develop existing customer relationships, open new accounts, and position our IT asset disposal services alongside the wider Centerprise portfolio.

This is a commercially focused role with clear targets, direct customer impact and the opportunity to shape your own pipeline.

Role Summary

You will manage and grow a portfolio of existing and prospective customers, with a primary focus on IT asset disposal services.

Using your knowledge of the asset management sector, ADISA standards, IT hardware and the refurbished market, you will identify opportunities, build strong relationships and deliver sustainable revenue and margin growth.

• What you’ll do
• Manage and develop existing customer accounts.
• Identify untapped opportunities by mapping customer requirements and relationships.
• Introduce relevant services from across the wider Centerprise portfolio.
• Build long-term relationships that support account retention and growth.
• New business
• Identify and engage prospective customers across SME and enterprise markets.
• Develop a strong pipeline of qualified asset management opportunities.
• Position Centerprise’s IT asset disposal capabilities clearly and confidently.
• Turn customer requirements into commercially sound proposals.
• Achieve or exceed monthly, quarterly and annual sales targets and KPIs.
• Maintain a clear view of opportunities, priorities and expected outcomes.
• Provide accurate monthly revenue and gross margin forecasts.
• Take responsibility for progressing opportunities through to completion.
• Understand each customer’s operational, security and commercial requirements.
• Ensure agreed services are delivered in line with the relevant contract.
• Communicate clearly with customers, colleagues and delivery teams.
• Resolve concerns professionally while protecting the customer relationship.
• Governance
• Follow Centerprise information security policies and report potential weaknesses or incidents promptly.
• Support a strong health and safety culture across the Group.
• Maintain accuracy and attention to detail throughout the sales process.
• What success looks like
• A healthy pipeline of new IT asset disposal opportunities across existing and target accounts.
• Consistent achievement or overachievement of revenue, margin and activity targets.
• Increased customer spend through the introduction of relevant Centerprise services.
• Accurate forecasts that support effective planning within the Asset Management business.
• Strong customer relationships that lead to repeat business and long-term account growth.
• Services delivered in line with contractual commitments and customer expectations.
• What you’ll bring
• Core experience
• Previous experience within the IT asset disposal industry.
• A strong understanding of the ADISA Standard and associated accreditation.
• Experience managing customer accounts and developing new business.
• Evidence of identifying, progressing and closing sales opportunities.
• Strong customer service, presentation, written and verbal communication skills.
• Technical capability
• Good knowledge of IT hardware and its commercial lifecycle.
• A clear understanding of the second-user and refurbished technology market.
• Confidence in discussing IT asset disposal services with business and technical stakeholders.
• Competence using Microsoft Word, Excel and Power Point.
• Behaviours and approach
• Commercially driven, with the energy to uncover new opportunities.
• Customer-focused and committed to delivering on promises.
• Confident in sharing ideas and constructively challenging established approaches.
• Collaborative, professional and able to influence people across different teams.
• Organised, accurate and able to focus on the priorities that produce results.
• Willing to take ownership and see work through to completion.
• Experience selling additional IT products or services alongside asset management solutions.
• Established relationships within markets that procure IT asset disposal services.
• Experience supporting customers with complex contractual or compliance requirements.

Centerprise is a well-established UK technology provider with over 40 years of experience delivering infrastructure, cloud, managed services and lifecycle solutions.

We combine the strength of a national organisation with the agility of a growing business, supporting public and private sector customers across the UK.

In this role, you will

• Play a visible part in the continued growth of our Asset Management business.
• Represent specialist IT asset disposal services backed by recognised industry standards.
• Develop opportunities across both new and established customer accounts.
• Gain access to a broad technology and services portfolio, creating further routes for account growth.
• Financial and lifestyle
• Basic salary plus sales commission.
• Company pension, including the option to join the Salary Sacrifice or Exchange for Pension scheme.
• Electric vehicle salary sacrifice scheme.
• Death in service cover at four times the basic salary.
• SAGE Employee Benefits membership.
• Salary sacrifice charity donation scheme.
• Ci Christmas Savings Club and Ci Lottery.
• Free onsite parking at our out-of-town office.
• Health and wellbeing
• Two personal wellbeing days each year.
• Access to partially subsidised private medical insurance.
• Work-life balance
• 25 days’ annual leave, rising to 28 days after more than five years’ service.
• Holiday Purchase Scheme.
• Hybrid working, with the option to work from home on Mondays and Fridays.
• Our culture

We value people who take ownership, support their colleagues and keep customers at the centre of their decisions.

Open communication, constructive challenge, and a commitment to delivering high-quality results shape how we work across the Centerprise Group.

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