At a Glance
- Tasks: Welcome guests, answer queries, and ensure a smooth check-in experience.
- Company: Join the friendly team at Center Parcs Longleat Forest.
- Benefits: Enjoy free leisure access, discounts, and a bonus scheme.
- Other info: Part-time hours with opportunities for career development.
- Why this job: Be the go-to person for guests and make their stay memorable.
- Qualifications: Friendly, confident, and able to solve problems under pressure.
The predicted salary is between 10982 - 10982 £ per year.
Start every break with a warm welcome. From check-in to check-out, you'll help guests settle in, answer their questions and make sure everything runs smoothly. It's about great service, quick solutions and being the person people turn to.
What you'll be doing:
- Checking guests in and welcoming them to the village
- Answering questions by phone and in person
- Logging maintenance issues and helping with activity bookings
What's in it for you:
- Free day passes and access to leisure facilities (including the spa)
- Discounts on breaks and in our shops and restaurants
- Bonus scheme and recognition rewards
- A supportive, friendly team
- Career development and in-role training
Your working hours:
- Part-time contract, with shifts falling between 8:30am and 10:30pm
- You will be contracted to work a guaranteed minimum of 64 hours over a 4‑week period.
- You may be asked to work additional hours in line with operational requirements
- This role includes evenings, weekends and bank holidays
About you:
- Friendly, confident and clear when communicating
- Comfortable with booking systems (or happy to learn)
- Calm under pressure and quick to solve problems
Our values:
Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.
Sound like your kind of job? Apply online today - interviews will be held on 16th June 2026.
Working here: Check your route before applying - Longleat Forest, (BA12 7PU) isn't easily reached by public transport: Plan Your Journey.
Closing date: 15th June 2026.
Guest Services Assistant in Warminster employer: CenterParcs
At Center Parcs Longleat Forest, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment where every team member is valued. With benefits like free leisure access, discounts, and a strong focus on career development, we empower our Guest Services Assistants to thrive while creating memorable experiences for our guests. Join us in a role that not only promises personal growth but also allows you to contribute to a community dedicated to care, bravery, and determination.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Assistant in Warminster
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Center Parcs and their values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your communication skills! As a Guest Services Assistant, you'll need to be clear and confident when talking to guests. Try role-playing common scenarios with a friend to get comfortable with answering questions and solving problems on the spot.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you’ve handled tricky situations. This will help you demonstrate that you can stay calm under pressure and find quick solutions, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Longleat Forest. Good luck!
We think you need these skills to ace Guest Services Assistant in Warminster
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and confident personality shine through. We want to see the real you, so don’t be afraid to show us how you communicate and connect with others!
Tailor Your Application:Make sure to tailor your application to the Guest Services Assistant role. Highlight any relevant experience you have with customer service, problem-solving, or using booking systems. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can get your application in without any hassle.
How to prepare for a job interview at CenterParcs
✨Know the Role Inside Out
Before your interview, make sure you understand what a Guest Services Assistant does. Familiarise yourself with the tasks mentioned in the job description, like checking guests in and answering their questions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role is all about great service, be prepared to showcase your communication skills. Think of examples where you've provided excellent customer service or resolved issues quickly. This will show that you're the friendly and confident person they’re looking for.
✨Stay Calm Under Pressure
The job can get busy, especially during peak times. Be ready to discuss how you handle stressful situations. Share specific instances where you’ve remained calm and found quick solutions to problems, as this will highlight your ability to thrive in a fast-paced environment.
✨Embrace the Company Values
Familiarise yourself with Center Parcs' values: caring, bravery, determination, and being naturally you. During the interview, try to weave these values into your answers. This shows that you align with their culture and are genuinely interested in contributing to their mission.
