At a Glance
- Tasks: Welcome guests, answer queries, and ensure a smooth experience.
- Company: Center Parcs, a friendly and inclusive workplace.
- Benefits: Free leisure access, discounts, bonuses, and career development.
- Other info: Part-time hours with opportunities for extra shifts.
- Why this job: Join a supportive team and make guests feel at home.
- Qualifications: Friendly attitude, good communication, and problem-solving skills.
The predicted salary is between 13 - 13 £ per hour.
Start every break with a warm welcome. From check-in to check-out, you'll help guests settle in, answer their questions and make sure everything runs smoothly. It's about great service, quick solutions and being the person people turn to.
What you'll be doing:
- Checking guests in and welcoming them to the village
- Answering questions by phone and in person
- Logging maintenance issues and helping with activity bookings
What's in it for you:
- Free day passes and access to leisure facilities (including the spa)
- Discounts on breaks and in our shops and restaurants
- Bonus scheme and recognition rewards
- A supportive, friendly team
- Career development and in-role training
Your working hours:
- Part-time contract, with shifts falling between 8:30am and 10:30pm
- You will be contracted to work a guaranteed minimum of 64 hours over a 4‐week period. You may be asked to work additional hours in line with operational requirements
- This role includes evenings, weekends and bank holidays
About you:
- Friendly, confident and clear when communicating
- Comfortable with booking systems (or happy to learn)
- Calm under pressure and quick to solve problems
Our values:
Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.
Sound like your kind of job? Apply online today - interviews will be held on 16th June 2026.
Working here:
Check your route before applying - Longleat Forest, (BA12 7PU) isn't easily reached by public transport: Plan Your Journey.
Closing date: 15th June 2026. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
Guest Services Assistant (Hiring Immediately) in Warminster employer: Center Parcs
At Center Parcs, we pride ourselves on being an exceptional employer, offering a supportive and friendly work environment where every team member is valued. With competitive pay, free access to leisure facilities, and a strong focus on career development, our Guest Services Assistants play a vital role in creating memorable experiences for our guests at Longleat Forest. Join us to be part of a diverse team that champions individuality and fosters personal growth while enjoying the beauty of our unique location.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Assistant (Hiring Immediately) in Warminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Center Parcs' social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your communication skills! As a Guest Services Assistant, you'll need to be friendly and clear. Try role-playing common guest scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you handled tricky situations. This will demonstrate your calmness under pressure, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you're proactive and eager to join the team at Center Parcs.
We think you need these skills to ace Guest Services Assistant (Hiring Immediately) in Warminster
Some tips for your application 🫡
Be Yourself:We want to see the real you! When you're filling out your application, let your personality shine through. Show us how you embody our values of being friendly, brave, and determined.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service roles or situations where you've solved problems quickly – we love that!
Keep It Clear and Concise:While we appreciate detail, clarity is key. Make your points easy to read and straight to the point. We’re looking for clear communication, just like you’d use with our guests!
Apply Early:Don’t wait until the last minute! Our vacancies can close as soon as we have enough applications. Get your application in early through our website to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Center Parcs
✨Know the Role Inside Out
Before your interview, make sure you understand what a Guest Services Assistant does. Familiarise yourself with the key responsibilities like checking guests in and answering their questions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role is all about great service, be ready to showcase your communication skills. Think of examples where you've provided excellent customer service or resolved issues quickly. This will show that you're the friendly and confident person they’re looking for.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, like a guest complaint or a booking issue. Practise your responses to these scenarios so you can show that you remain calm under pressure and can think on your feet.
✨Embrace Their Values
Familiarise yourself with Center Parcs' values: care, bravery, determination, and being naturally you. Be prepared to discuss how you embody these values in your work. This will help you connect with the interviewers and show that you align with their culture.
