At a Glance
- Tasks: Welcome guests, answer queries, and ensure a smooth experience at Longleat Forest.
- Company: Join the friendly team at Centre Parcs, known for its inclusive culture.
- Benefits: Enjoy free leisure access, discounts, bonuses, and career development opportunities.
- Other info: Part-time hours with flexible shifts, perfect for students!
- Why this job: Be the go-to person for guests and make their stay unforgettable.
- Qualifications: Friendly, confident communicators who can solve problems under pressure.
The predicted salary is between 13 - 13 £ per hour.
From check-in to check-out, you'll help guests settle in, answer their questions and make sure everything runs smoothly. It's about great service, quick solutions and being the person people turn to.
What you'll be doing:
- Checking guests in and welcoming them to the village
- Answering questions by phone and in person
- Logging maintenance issues and helping with activity bookings
What's in it for you:
- Free day passes and access to leisure facilities (including the spa)
- Discounts on breaks and in our shops and restaurants
- Bonus scheme and recognition rewards
- A supportive, friendly team
- Career development and in-role training
Your working hours:
- Part-time contract, with shifts falling between 8:30am and 10:30pm
- You will be contracted to work a guaranteed minimum of 64 hours over a 4-week period. You may be asked to work additional hours in line with operational requirements
- This role includes evenings, weekends and bank holidays
About you:
- Friendly, confident and clear when communicating
- Comfortable with booking systems (or happy to learn)
- Calm under pressure and quick to solve problems
Our values:
Each colleague at Centre Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out: We care, we're brave, we're determined and we're naturally us.
Sound like your kind of job? Apply online today - interviews will be held on 16th June 2026.
Working here:
Check your route before applying - Longleat Forest, (BA12 7PU) isn't easily reached by public transport.
Closing date: 15th June 2026
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.
We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Guest Services Assistant in Warminster employer: Center Parcs
At Centre Parcs, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where every team member is valued. As a Guest Services Assistant at Longleat Forest, you'll enjoy benefits such as free leisure access, discounts, and a bonus scheme, alongside opportunities for career development and in-role training. Our commitment to diversity and inclusion ensures that everyone can thrive and contribute to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Assistant in Warminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Centre Parcs' values and think about how you can show you're a great fit. We want to see that you care, are brave, and are naturally yourself.
✨Tip Number 2
Practice your communication skills! As a Guest Services Assistant, you'll be chatting with guests all day. Try role-playing common scenarios with a friend to boost your confidence and clarity.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past where you’ve handled tricky situations. We love to see how you stay calm under pressure and find quick solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our friendly team at Longleat Forest. Don’t wait too long; get your application in before the closing date!
We think you need these skills to ace Guest Services Assistant in Warminster
Some tips for your application 🫡
Be Yourself:We want to see the real you! When you're writing your application, let your personality shine through. Share your experiences and how they align with our values of being friendly, brave, and determined.
Tailor Your Application:Make sure to customise your application for the Guest Services Assistant role. Highlight any relevant experience you have in customer service or problem-solving, and show us how you can contribute to making our guests feel welcome.
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and get to the point. Avoid jargon and make sure your application is easy to read. This will help us understand your skills and experiences better.
Apply Early:Don’t wait until the last minute! We encourage you to submit your application as soon as possible. This way, you’ll have a better chance of being considered before the vacancy closes.
How to prepare for a job interview at Center Parcs
✨Know the Role Inside Out
Before your interview, make sure you understand what a Guest Services Assistant does. Familiarise yourself with the key responsibilities like checking guests in, answering questions, and logging maintenance issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this job is all about great service, be ready to showcase your communication skills. Think of examples where you've provided excellent customer service or resolved issues quickly. This will show that you're friendly, confident, and calm under pressure, which are essential traits for this position.
✨Prepare for Common Questions
Anticipate questions related to problem-solving and guest interactions. For instance, you might be asked how you'd handle a difficult guest or a maintenance issue. Practising your responses can help you feel more at ease during the interview and show that you're quick on your feet.
✨Embrace the Company Values
Centre Parcs values caring, bravery, determination, and authenticity. Think about how you can relate your experiences to these values. Sharing personal stories that reflect these traits will resonate well with the interviewers and demonstrate that you align with their culture.
