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- Tasks: Lead shifts, motivate the team, and ensure outstanding guest experiences.
- Company: Center Parcs offers a vibrant work environment with diverse dining options.
- Benefits: Enjoy flexible hours, bonuses, discounts, and career development opportunities.
- Why this job: Join a fun team, engage with guests, and thrive in a dynamic atmosphere.
- Qualifications: Strong communication skills and a friendly attitude are essential; supervisory experience is a plus.
- Other info: Flexible working hours include evenings, weekends, and public holidays.
The predicted salary is between 26700 - 35600 £ per year.
From a big plate of full traditional breakfast to a quick sandwich or our mouth-watering rotisserie chicken, you'll find plenty of tasty choice on the Sports Café menu. We're open from breakfast through to midnight and this is a busy, popular venue with the big games being streamed live onto our screens.
RESTAURANT SHIFT MANAGER | Circa £31,700 per annum plus tips
As a Shift Manager, you'll support the Restaurant Manager in ensuring every shift runs smoothly and to the highest standards. You'll lead and motivate the team, ensuring great guest care, adherence to brand standards and effective training and coaching.
Key Responsibilities:
- Oversee the daily running of shifts, ensuring an outstanding guest experience
- Lead and support the team, creating a positive and proactive working environment
- Achieve budgeted shift sales targets and ensure effective colleague deployment
- Communicate clearly with the team to maintain high service standards
- Ensure compliance with Center Parcs' service and brand expectations
HOURS OF WORK
Working straight shifts, you will be contracted to work 160 hours per 4-week period on a flexible basis - fully flexible including evenings & weekends. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.
EXPERIENCE, SKILLS & QUALIFICATIONS
Essential requirements:
- Ability to build relationships with colleagues and lead the team
- Excellent communicator
- Naturally cheerful, patient, and friendly
- Professional, approachable, and calm under pressure
Desirable requirements:
- Catering / bar management experience at supervisory level
ABOUT THE BENEFITS
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:
- Colleague Bonus Scheme
- Pension Scheme with Life Assurance
- Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers
- Free use of our leisure facilities
- Discounted Center Parcs breaks
- 20% discount in our restaurant and retail outlets
- Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
- An Employee Assistance Program - providing support on financial, health and legal matters
- Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
If this sounds like your ideal job, then we'd love to see your application.
Closing date: 20th June 2025 at 12 Noon
Interviews to be held: Ongoing
Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.
At Center Parcs, everyone's welcome. We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Contact Detail:
Center Parcs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift Manager - Sports Cafe
✨Tip Number 1
Familiarise yourself with the Sports Café menu and the overall dining experience. Understanding the offerings and being able to discuss them confidently during your interview will show your genuine interest in the role.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed a team in a busy environment. Be ready to discuss specific situations where you motivated your team or resolved conflicts.
✨Tip Number 3
Research Center Parcs' values and culture, especially their commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during your interview that demonstrate your enthusiasm for the role and the company. Inquiring about team dynamics or opportunities for career development shows you're serious about your future with us.
We think you need these skills to ace Restaurant Shift Manager - Sports Cafe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management or supervisory roles. Emphasise skills such as team leadership, communication, and customer service, which are crucial for the Shift Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to lead a team. Mention specific examples of how you've successfully managed shifts or improved guest experiences in previous roles.
Highlight Relevant Skills: In your application, focus on essential skills like relationship building, effective communication, and the ability to remain calm under pressure. These traits are vital for ensuring a positive working environment and excellent guest care.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Sports Café and contribute to its success. Mention any personal connections to the brand or your love for sports, as this can help you stand out as a candidate who truly fits the culture.
How to prepare for a job interview at Center Parcs
✨Show Your Leadership Skills
As a Shift Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've motivated and supported your team in previous roles, and discuss your approach to creating a positive working environment.
✨Communicate Clearly
Effective communication is key in this role. Be prepared to discuss how you ensure clear communication with your team and guests. You might want to share specific instances where your communication skills helped resolve a situation or improve service standards.
✨Emphasise Guest Experience
The job focuses heavily on providing an outstanding guest experience. Highlight your understanding of what makes great service and provide examples of how you've gone above and beyond to ensure customer satisfaction in past positions.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think about potential challenges you might face as a Shift Manager and prepare responses that showcase your ability to handle difficult situations calmly and effectively.
